Our specialist advisors, and our dedicated volunteers, provide extensive support for clients with issues around welfare benefits and tax credits, including universal credit.

We can help you to increase personal and family income by supporting you to access the benefits you are entitled to. We take into account your needs, challenges and aspirations and work with you to reach a positive conclusion. We support people to overcome the challenges they face, make informed decisions and move towards a more stable and secure future. We are creating communities that are ready, knowledgeable and able to identify and overcome barriers.

I need help filling out Benefit, Tax Credit, Housing Application, Mandatory Reconsideration, or an Appeal form

If you need assistance with filling out a form please contact us at advice@community-links.org or on 0207 473 9681, or visit us at 105 Barking Road, London, E16 4HQ

We can assist with:

  • Welfare Benefit and Tax Credit Forms, including online Universal Credit Applications
  •  Completing a form so that you can appeal a decision
  • Registering for a Council House, Homeswap Registration, completing Medical Assessment Forms and making a Homeless Person’s Application
  • Registering for a Blue Badge, Disabled Parking Bay, Freedom Pass, Taxi Card etc

Unfortunately, we cannot help with Disability Living Allowance, Personal Independence Payment, Attendance Allowance forms.  However, you receive help with these forms from Newham People First on 020 8519 9001

I need help filling out a Discretionary Housing Payment form

If you need assistance with filling out a Discretionary Housing Payment form please contact us at advice@community-links.org, or on 0207 473 9681, or visit us at 105 Barking Road, London, E16 4HQ, for an appointment.

I need Representation

We offer advice and assistance in appealing against many Employment Support Allowance (ESA) or Personal Independence Payment (PIP) decisions and in many cases can offer representation at ESA and PIP appeal hearings. Please contact us at advice@community-links.org, or on 0207 473 9681, or visit us at 105 Barking Road, London, E16 4HQ, for an appointment.

Welfare Benefits Casework

Although we do not have the facilities to help with welfare benefits casework, we are often able to assist with appeals cases (please see immediately above).

Benefits Checks

If you require a benefits check to advise you of your entitlement, please call Job Centre Plus on 0800 055 6688, or check your entitlement on the Turn2us website.

I need a Food Bank voucher

We provide food bank vouchers for Newham residents. In order to receive a voucher, please call 020 7473 2270 or come to 105 Barking Road, Canning Town, E16 4HQ