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Posts Tagged ‘Welfare’

New ‘neets’ research challenges ‘layabouts’ label

Friday, July 16th, 2010

Window Image Last week the Audit Commission’s “Against the Odds” report revealed that Young people not in education, employment or training (NEET) at 16-18 have poorer life chances than their peers and are more likely to be a long term cost to public finances.

In a time of austerity, government can ill-afford the estimated £13 billion in public finance costs that will be incurred by the 2008 NEET cohort over their lifetimes. The blight on individual lives is even more appalling, young men who were NEET are three times more likely to suffer from depression, and five times more likely to have a criminal record, than their peers.

This week Community Links publish our new survey of young people not in employment, education or training. Our research suggests that the vast majority want a job and are actively looking for work.  All but two of thirty five NEET young interviewed were keen to work and actively looking for a job. A significant number were also highly qualified but struggling to find work in an increasingly competitive employment market.

“I’ve applied for loads of jobs but I’m up against people with lots more experience who are going for the same jobs as me,” said one young man with ten GCSEs, three ‘A’ levels and a BSC in Computing and Business. “I’ve been to graduate careers fairs where I’m competing for entry level positions with people who have been made redundant from Lehman Brothers and other big firms. It’s incredibly hard to get your foot on the ladder.”

The label NEET covers a diverse group; whilst just over a quarter of the young people interviewed had five or more grade A-C GCSE’s, a similar number had no qualifications at all. More than half of those with no qualifications had been excluded from school.

Only half of the young people who took part in the survey were claiming benefits, relying instead on support from family and friends. The absence of the most basic level of financial support made it extremely difficult for some to stay in education.  One 17 year old described how he had enrolled on a full time course but could not find the £20 per week needed to pay his travel costs. Poverty had a big impact; there have recently been calls to reduce or cut benefits for young people who refuse work or training. But a lack of cash is the very thing causing some young people to fail. Some who simply could not afford the cost of travelling to college, for instance, were abandoning education as a result. One 20 year old woman described how she had been unable to complete a Business Studies degree because she was sharing a two bedroom flat with eight other family members. “Five of us sleep in one room,” she said. “There was just nowhere to work or think and after 18 months I had to leave the course.”

Others from poor backgrounds were giving up on higher education because they were afraid they would be unable to repay high levels of debt accrued to cover tuition fees and living costs.

A more generous level of support for young people in education and training could cut the risk of young people becoming unemployed for extended periods, and reduce the long term cost to society. Taking away financial support by cutting benefits or other punitive measures is likely to have precisely the opposite effect to that intended and lead to greater demands on public finances in the long term.

Read the full report.

First thoughts on Frank Field’s review on poverty and life chances

Monday, June 7th, 2010

http://comlinks.beepweb.co.uk/linksuk/wp-content/images/FrankFieldMP.jpgWe were  pleased to hear the PM announce plans for a new review on poverty and life chances, led by Frank Field, and considering, amongst other aims how to develop services that “nurture children”.

He will:

  • examine the case for reforms to poverty measures, in particular for the inclusion of non-financial elements
  • generate a broader debate about the nature and extent of poverty in the UK
  • explore the effect of a child’s home environment
  • recommend potential action by government and other institutions to reduce poverty and enhance life chances for the least advantaged.

We will be blogging on other aspects of the review in the weeks ahead but note now Fields specific commitments to consider how grass roots groups can transform children’s lives, to learn from others and to producing an action programme.  He told the BBC: “I hope we will have a programme of action, …which the government can actually act on. ……I don’t think we need lots of brilliant new ideas, lots of people have done work, we now need to bring that together and shape it in a way which leads to action.”

With the right community interventions at an early stage we could be doing much more to enable all children to fulfil their potential.   We know some of what works. We do it everyday at Community Links across a network of more than 60 projects in East London and it isn’t rocket science.  Its warm and friendly places where young people can be safe and free to play and learn and grow. Its committed and empathetic staff  that children can trust and respect and it’s the deep value relationships that grow from reliable and constant understanding between service user and provider.

When we were reviewing the Council on Social Action’s unfinished business  before the election we suggested to party leaders  that  a national community support strategy for children and young people, rooted in such approaches,  should be a priority for the new government.  We advised that an effective independent  contribution to developing such a strategy would learn from the successful working process of the Council  and would combine advice and recommendations to government with  concurrent, cross sector action on the ground.  Above all it would seek to understand and, where appropriate, support and develop existing good practice.

The brief for the Field review is not quite the same and as yet we don’t know exactly how it will work but there are clearly many connections. We particularly welcome  the positive commitment to learning from what works and to generating a practical action programme.

We look forward to contributing to the learning and, especially, to the action.

More support for increasing the Earnings Disregard

Friday, March 5th, 2010

Last last year we launched a campaign for government to increase the £5 earnings cap for people moving off benefits into work. It means that people getting part-time jobs as a first step back into work often end up worse off than had they stayed on benefits – a huge barrier to finding work, say the jobseekers we support every day.

Our campaign was backed by a huge number of grassroots charities working with unemployed people, as well as big names like Oxfam and the TUC. And it was nice to add another name to the list of people calling for the same this week, when Policy Exchange released a report calling for the earnings disregard to be raised to £92 (more generous than our £50 ask, but we won’t quibble about that).

Since we launched the campaign, government announced a ‘better off in work credit’ ensuring that someone taking a job over 16 hours a week is at least £40 better off than had they stayed on benefits (even though DWP’s own analysis of the pilot project concluded it wasn’t very successful). Crucially however, this doesn’t hold for people working less than 16 hours a week.

Meanwhile we have met with Jim Knight MP, Minister for Welfare Reform, who expressed an interest in the idea of increasing earnings disregards,  and asked us and a coalition member OSW to put together a proposal for raising the Earnings disregard to £50 for people on Jobseekers Allowance. We looked at what the qualifying period should be: 6 months, 9 months or 12 months? And if there should be a time limit on this. Aware that there is great resistance in the Treasury it is unlikely that we will get an increase for all Jobseekers Claimants immediately, however by asking for it for the most vulnerable people – those further away from the labour market – we hope that it will be a gradual process to changing the rules around a disregard that has not changed in over twenty years! We really welcome Policy Exchange’s report as it raises the debate on the need for change, however, if we get it then the devil will be in the detail.

Welfare Commission: humanising decision making and appeals in the benefits system

Tuesday, February 9th, 2010

Today the Department for Work and Pensions Select Committee publishes its report on decision making and appeals in the benefits system, the headline press coverage reports that overpayments due to error had soared from £400 million in 2000, while overpayments due to fraud and mistakes by claimants dropped. As part of the solution the select Committee is calling for a Welfare Commission to be set up to simplify the benefits system. We welcome this news and believe that any redesign should place a one-to-one service to claimants at its heart; ensuring efficient and humanised service delivery. We have a few specific recommendations for the Commission to consider

  • Reduce the complexity of claim forms,
  • Make crisis loans more accessible and immediate,
  • Addresses the inconsistency of the earnings disregard across all benefits to ensure accidental fraud is not committed resulting in benefits being automatically stopped.

Last year the Community Links advice services were used by a total of 12,400 local people. At our drop-in advice sessions 37.8% were benefits related cases, of which 73% were a result of DWP error. Our advice services continue to be in high demand, services cost several hundred thousand pounds per year – funded by local authorities and the Legal Services Commission. This cost to the tax payer could be dramatically reduced by the simplification of the benefits system and increased competency with the administration process.

Research by AdviceUK in Nottingham reveals that 42% of the demand at advice agencies in the city is ‘failure demand’ – demand caused by failures in the system of public administration. Reducing this would save significant amounts of money and free up advisors to carry out valuable work with clients, supporting them to resolve their long-term problems.

Many of our clients have used our advice services in the past; some have had their benefits mistakenly stopped on more than one occasion. The knock-on effects are increased borrowing and debt, eviction problems and in many cases people falling into the informal economy, working cash-in-hand to cover costs as a last resort. Debt related advice has doubled, and our advisers believe this is in part due to the recession-related rise in claimant figures, and benefits being stopped or delayed as people struggle to find formal work.

Our campaign, Need NOT Greed has been calling for a simplified benefits system. A system which is easier to navigate could help prevent the rise of informal economic activity caused by people struggling to survive poverty. At the launch of the Need NOT Greed campaign in February 2009 Terry Rooney, chair of the DWP select committee said

“There is a treadmill of being in the informal economy out of Need NOT Greed. The striking thing is that the national benefits system is geared up to serve millions, but everybody is an individual – it’s how you can recognise everyone’s needs and requirements. You need a totalitarian system and there are enormous challenges – but ones that need to be faced and met.”

A local campaigner and user of our advice services said

“the system wears you down, I am constantly just surviving. Every time you pick yourself up and try to move forward the system lets you down again. It’s the same old problems for everyone and none of us round here trust it anymore. How can something you don’t trust be able to help you?”

Rising unemployment is increasing demand for welfare benefits at a time when public funding is under severe pressure. Spending time building productive relationships with people using services is time well spent; not an extravagance. These relationships are instrumental to efficient delivery of public services. We hope that a Welfare Commission is established as it is evident that change is necessary – but change must put the needs of the service user at the heart of the system.

The Tower Block of Commons and the “Internal Orient”

Tuesday, February 2nd, 2010

Last week we debated the portrayal of poverty in the media and touched on the poverty game show format – last night Channel 4 screened the first in the series the Tower Block of Commons following Members of Parliament as they spend a week living with families in Tower Block Estates across the UK.

The aim of the exercise was unclear. Was it to present to policymakers the everyday reality of their voters struggling through recession? To demonstrate how difficult it is to get by without a second-home allowance and a charge account at John Lewis? Or was the aim to portray the people living in social housing as workshy layabouts?

Just as the focus was unclear at the outset so was the documentary makers’ approach. At times hard-hitting exchanges, for example about drug misuse, provided a genuine insight to life on the estates. Yet the game show format meant challenging moments were  interspersed with exchanges which ridiculed stereotypes – the MP’s were each provided clothing by their hosts to make them fit-in resulting in a comedy costume competition.

Building one-to-one, personal contact enabled a couple of MPs to express real concern about improving the circumstances of their hosts.  However what did the MP’s think would happen to the damp, mouldy bathroom after “their” resident had been re-housed? It would simply be occupied by the next on the waiting list – without changing the underlying conditions.

Whilst warm relationships were established with individuals each of the MPs, to different extents, demonstrated their distance from the lives of some of the UKs neglected communities. The audience watching on TV were invited to participate in the “Us”  side of an “Us and Them” equation, gazing at the residents of the Tower Block as if they were aliens.

We have written before about the process of  “othering” and referred to Ruth Lister’s definition

‘Othering’: people in poverty are thought about, talked about and treated as ‘Other’ and inferior to the rest of society. A dividing line is drawn between ‘us’ and ‘them’ and the dividing line is imbued with negative judgements that construct ‘the poor’ variously as a source of moral contamination, a threat, an undeserving economic burden, failures in the meritocratic race, an object of pity or even as an exotic species to be studied.

There is a long history of people living in poverty being viewed as “other” dating back to melodramatic Victorians exploring the “Internal Orient” of London’s East End this TV programme reverts to simplistic stereotyping of people in poverty and, in reality, adds nothing to our understanding.

Introducing a week of debate on poverty in the media

Monday, January 25th, 2010

A couple of years ago a headline in the Mail screamed “Welcome to Britain, land of the rising scum…. We’ve cornered the market on welfare layabouts, drug addicts and feral gangs.” An extreme example, certainly, but still perhaps illustrative of the way people on benefits, unemployed, or on low incomes are portrayed in the media.

Significant research over the last few years has shown how, even in less vitriolic publications – across newspapers, TV, and radio – depictions of people in poverty are unrepresentative, overwhelmingly negative, and often have scant respect for the individuals featured, despite the best intentions of many journalists.

We’ve decided to spend a week debating this on our blog. We’ve invited contributions from a wide range of people, from award-winning bloggers to young people from Newham. New ones will be going up every day. Sign up for email updates or follow the RSS feed if you’d like to be kept up to date.

A couple of weeks ago I suggested some reasons why media portrayals of poverty are so important, and below are some questions to consider this week. If you’d like to write a post then please get in touch, otherwise please do let us know your thoughts in the comments boxes under each post.

Finally, thinking and writing about these issues is important, but doing something is even more so. I hope we can arrive at some new ideas or new commitments to do something differently by the end of the week. In the meantime, please join the debate.

Some questions

  • Does it matter how the media portrays poor people?
  • Are ‘poverty’ and ‘poor’ even the right words?
  • Should charities engage with the media on this issue?
  • Are you already doing work to change the way people are portrayed?
  • What else could we do (as charities, individuals, journalists?)
  • How does it feel to be portrayed in one of these programmes?
  • What’s it like, as a journalist, trying to cover stories about these issues?

Posts so far

Once more on the visible poor by Neil Robertson

Does equality matter? New Tory think tank Bright Blue dives into the fairness debate

Wednesday, January 13th, 2010

Equality has been a thorny issue for both Labour and Conservatives. Tony Blair famously said he was ‘relaxed’ about people being fabulously wealthy when challenged on Newsnight about the ever widening gap between rich and poor under Labour. His view was in keeping with the approach of the Conservative party which has traditionally put its faith in ‘trickle down’ economics, and was also criticised for increasing the gap between rich and poor when in power.

So it was bold of Bright Blue, a new Tory think tank, to face the issue of fairness head on in their first debate entitled Does Equality Matter last night at Westminster (Jonty Oliff-Cooper, co-founder of Bright Blue, explains their position above).

Shadow Work and Pensions minister Theresa May, and left of centre commentator Polly Toynbee, the two speakers, both agreed that equality mattered, but disagreed about the importance of income as a key measure of equality. Both focused their comments on policies needed to help those on average or low incomes improve their situation, saying relatively little – and in May’s case nothing – about what to do about reducing the share of wealth that goes to the very rich.

Theresa May argued that income was only one factor in a complex matrix of problems that stopped people fulfilling their potential. She talked a lot about family breakdown, drug addiction, cycles of long term worklessness and other apparently non-income related factors that contributed to poverty, following the line Cameron had adopted the day before in his speech at DEMOS, to the annoyance of some. She insisted there was no one solution to reducing levels of inequality and said what was needed was flexibility and bespoke policies that met the needs of individuals.  She gave the example of autistic young people who have special needs for help into work that could never be met by an off the shelf approach. The voluntary and private sector would be called on to meet many of these needs.

Interestingly, May did not challenge the notion that inequality needed to be reduced or that more equal societies are happier and more successful, although she did not develop these points with any great enthusiasm.

Polly Toynbee, on the other hand, enthused about The Spirit Level, a recently published book by academics Richard Wilkinson and Kate Pickett, which shows that on a whole range of measure from health to teenage pregnancy and crime, the more equal a society is, the more successful it is. It was not so much how much money people had that mattered, she said, but the relative gap between the richest and poorest. A key issue was status, how people see themselves in relation to others. Where there are big gaps between rich and poor, those towards the bottom of the social hierarchy feel a lack of status, resulting in depression, crime and anti-social behaviour.

The obsession amongst some disenfranchised young people in the UK with ‘respect’ and their willingness to commit acts of violence to gain ‘respect’ was evidence, she claimed, that these status issues had a big impact on the happiness or otherwise of a society.

Toynbee said redistributive tax policies were needed to reduce the gap between rich and poor and praised tax credits as an effective redistributive measure. May said nothing about redistribution and did not stay long enough to be asked about the issue.

Questions from the audience focused on detailed policy issues such as where to focus priorities in allocating resources to the Sure Start programme, and how local authorities can work with central government.

One questioner asked whether cuts needed to bring down the budget deficit would be an opportunity or a threat to the next government. Toynbee said it would be an opportunity for the Conservatives to cut back on state provision. Teresa May dodged the question somewhat by saying it would be a challenge, but said it would be an opportunity to spend money better and acknowledged that cutting without increasing inequality would not be easy. When challenged on the Conservative’s record on tackling inequality under Thatcher, she said the gini coefficient (a measure of inequality) was higher now than it has ever been.

Anyone hoping to map future Tory policy on equality issues needed to read between the lines. But the focus by Theresa May on individual and family issues as the key factors in inequality, and the absence of any mention by her of redistribution or greater regulation to crack down on mega pay levels in both either the private or public sectors, suggests the new Tory approach to inequality may not be so different from the old one.

When we eventually come out of recession, will the Tories, if they are in power, allow the gap between rich and poor to grow even wider? Will they continue with the laissez-faire economics of both previous Labour and Conservative governments which have allowed the city to let rip and top earners to increase their pay to levels which would have been unimaginable just two decades ago?

That might be a good subject for the next Bright Blue debate.

How does the media influence public attitudes to people in poverty?

Tuesday, January 12th, 2010

Attitudes to poverty week A few months ago a BBC producer asked if we could put her in touch with people willing to talk to Melanie Phillips about their experience of being unemployed and on benefits. We declined – we didn’t feel we knew anyone in the right position. The second of two episodes aired on Radio 4 yesterday (my review of the first episode here, second episode here).

It did made us think a lot about the role we, as a grassroots charity working in one of the poorer London boroughs, could play in influencing public attitudes to those on benefits, and how we should interact with the media on this issue.

Then we thought we’d draw on the collective wisdom of our readers, and open it up for debate. So for a week starting on 25th January, this blog will be devoted to discussing the importance of the media in influencing public attitudes to poverty. We’ll be commissioning posts from a wide range of contributors – if you’d like to write something, please do get in touch

To get people thinking, and as a brief introduction, here are some assertions. Feel free to disagree.

The media is important because it can influence public opinion. If the media present poor people as scrounging, benefit-cheating, crime-ridden layabouts, people who are not poor might believe that’s the case. If the media present poor people as just like everyone else but trapped by a system and really quite keen to be less poor, then people might believe that instead.

Public opinion is important for the way individuals and government treat those in poverty. If the not-poor 4/5 of the population have a stereotyped and negative view of the poor fifth, they will tend to treat them accordingly – in job interviews, in shops, in the doctor’s surgery, on the street. This helps keep people poor. And if the government believes that a crackdown on benefit cheats would be more popular than a raise in benefit levels, you can guess which they’ll announce. This will also keep people poor.

In the last few years the media has largely misrepresented and stereotyped poor people, in two ways.

1) In documentaries that claim to highlight poverty, but are perceived – very strongly by those featured in them – as a deliberate misrepresentation. This came across clearly at a fascinating event last year (part of JRF’s excellent work on public attitudes), where people with connections to programmes like Rich Kid Poor Kid, or The Tower, highlighted the ways in which they felt the programmes had wronged them and their communities.

2) In news and comment that selectively covers poor people who are also criminals (anti-social behaviour, knife crime, benefit cheats etc). Many people’s only experience of poverty is through the media, and without any coverage of the law-abiding majority of poor people, they are left with the impression that poor equals criminal. The award-winning blogger NightJack controversially called this the problem of the Evil Poor, Neil Robertson made the point that what they really are is the ‘visible poor‘.

Melanie Phillips is almost convinced

Tuesday, January 12th, 2010

The second half of Melanie Phillips’ journey to meet Britain’s ‘Feckless Poor‘, broadcast yesterday on Radio 4, was fascinating for the way her opinion seemed to shift, often unknowingly, as it progressed.

She met a series of people working long hours for very low pay in often-exploitative conditions: a man who leaves the house at 4.00am and doesn’t get back until past midnight, and a single mum who has to leave her children at home eating their dinner while she goes back out to work, and even then is sometimes left with only bread and tea to give them.

Hearing Melanie Phillips actively advocate for trade unions, ask Employment Minister Jim Knight if there should be a watchdog to safeguard the rights of low-paid workers, and even label the minimum wage exploitative for being too low, was incredible. She seemed genuinely shocked, as I’m sure were many of her listeners, by the incredible hardships low-paid workers in abusive jobs have to endure.

Everyone she met had more than their low pay and hard work in common however: they were all immigrants. Having met a series of unemployed white British people last week, she compared the two experiences and concluded that the threat of destitution in their countries of origin gave immigrants a work ethic lacking in the molly-coddled welfare-dependants of the UK.

There might be something in that, who knows, but crucially the two  programmes only introduced her to unemployed British people, and working immigrants. She never even got the chance to form an opinion about employed but exploited British workers, of whom there are undoubtedly many. Furthermore, I’d have thought that economic migrants – people who have gone to the incredible effort of moving countries, usually in order to work and provide for their families back home, are by definition going to be quite committed to work. The injustice, as she admitted, is that their commitment is rewarded by exploitation and pitifully low pay, not that some British people don’t share their desire for work at any cost.

She seemed to end up confused, still placing enormous value in a work ethic, but troubled that it led people into jobs that were abusive. Luckily there’s a way out of this confusion: to accept that most people – immigrant or not – offered the chance of a job that doesn’t exploit, that pays enough to live on, perhaps with a chance for progression, will discover they have a work ethic. That the alternative to a benefits system that traps people in poverty is not a harsher regime, but better jobs and a smoother route into them. And that dismissing entire groups of people as feckless is much harder when you actually meet them.

What happened when Melanie Phillips met real people on benefits

Tuesday, January 5th, 2010

Last night was the first of Melanie Phillips’ two programmes on the ‘British work ethic’ on Radio 4, (listen on iplayer for the next week), which she also described in her column. I was particularly interested because we declined an invitation to help in the making of the programme, but also for her reactions to those people, struggling on benefits, who she met.

It’s very hard making judgements about other people, because there’s always a tendency to forget all the ways in which their life is different from yours. I got the impression that before the programme Phillips imagined people on benefits were mostly lazy versions of herself, with her access to money, support, education, social networks, and her ‘middle class elbows’.

She didn’t realise, for example, that people might not travel outside their town for work because they just couldn’t afford the bus fare. Or that a man might not challenge his doctor over a diagnosis that had left him in pain and on a cocktail of pills for many years. To her credit, in both these situations she admitted to having had her eyes opened. But these are just two examples, and there must be many other ways in which her eyes are still closed.

I’m still not sure she realises, for example, what it might feel like to apply for a low-paid, no-skilled, unbelievably dull job with no chance of progression and the prospect of years spent doing it. She dismisses a young man’s assertion that he wants to do an interesting job with fairly casual disdain, but is it really too much to ask, or atleast aspire to? The problem, perhaps, is that he has no idea how he could progress from an entry-level job into a more interesting one, or even what jobs might interest him. He needs access to jobs and support just as much as the man on incapacity benefit, and far less than Phillips probably did at his age. I’d be interested to hear what he thought of her portrayal of him in the programme.

I don’t want to be too harsh though – her column today shows admirable recognition of many of the problems of the benefits system. And to a great extent we all share the difficulty of truly putting ourselves in someone else’s shoes, rather than just imagining ourselves standing where they are.

In her column she notes that ‘not surprisingly, no one who was on the fiddle agreed to speak to me.’ Our Need NOT Greed campaign works with many people she’d consider ‘on the fiddle’, and we hope she’d be surprised to find that, again, it’s usually the system rather than individuals’ failings that forces them into it. For example, as we highlighted last year, people on Jobseekers Allowance who get a part-time job are only allowed to keep £5 of their wages. In this situation, can you blame someone for not declaring their work? In our experience, informal work is a great sign that people want and are able to work – we now needs a system that makes it worthwhile doing it legally.