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Posts Tagged ‘Benefit fraud’

Benefit fraud – Cameron’s bluster vs Duncan Smith’s nuance

Wednesday, August 11th, 2010

Cameron’s blustering attack on people committing benefit fraud yesterday highlighted the growing gap between Iain Duncan Smith’s increasingly nuanced line on the issue and the rest of government’s determination to milk the potential of a ‘government cracks down on benefit cheats’ headline for all it’s worth.

After much concerted lobbying from Community Links, as part of our Need not Greed campaign, we were delighted to see DWP’s 21st Century Welfare paper include the paragraph:

“As a result [of the complexity of the benefits system] working legitimately is not a rational choice for many poor people to make. Fraud is always wrong, but we must recognise that the benefits system is making matters worse by pushing valuable work, and the aspiration that this can engender, underground.

This complexity in the system also ensures that twice as much is lost each year in error as is lost to fraud. Tackling these real problems within the system will ultimately be far more successful at bringing down the welfare bill than pandering to prejudice against benefit claimants.

Benefit fraud crackdown – we’ve heard this all before

Tuesday, August 10th, 2010

Government’s latest wearily predictable spate of bullying the most vulnerable in society for cheap political gain – or ‘cracking down on benefit fraud’ as they prefer to call it – is as tiresome and damaging as ever.

As many have already pointed out, the £5.2bn figure being bandied around is for fraud and error, with error (£3.7bn) far outweighing fraud (£1.5bn). Cameron would claim he has said that all along, but his spin has been enough to deceive the Telegraph, who this morning were claiming that “Mr Cameron discloses that £5.2billion of the £87billion welfare budget is lost to fraudulent claims for tax credit and welfare, while administrative error wastes £1.6billion.”

Secondly, the latest figures I have (for 2006/7) show that 6,756 were successfully prosecuted, a further 12,000 were cautioned, 10,000 received an administrative penalty, 95,000 had their benefit changed but weren’t deemed to have done anything serious enough to warrant any kind of sanction, leaving an enormous 196,000 people who experienced a hugely stressful investigation and were found to have done nothing wrong.

We regularly talk to terrified people who are about to be hauled in front of a Jobcentre advisor and quizzed about their claim. Their only source of income is at risk – that five minute interview could mean the difference between scraping by and being plunge into destitution. And they might only be there because a neighbour has fallen out with them and phoned the benefit fraud hotline, or they had a bit of paint on their hands at their last interview. These advisors, don’t forget, are the same people who are supposed to be supporting people into work.

Even those who are defrauding the system usually do so out of need, not greed – scraping together enough for Christmas or paying for repair of a boiler through a bit of informal work, for example. The structural problems with the benefits system that Iain Duncan Smith has identified, the ones which make it very hard to get into work and render the system so complex it borders on incomprehensible, must shoulder the blame for all the error and most of the fraud. The few cases of blatant greed make the headlines, but don’t reflect the reality for people we see.

If I was Iain Duncan Smith this morning, I would be annoyed. His plans for welfare reform might be uncosted so far and might never make it past the Treasury, but they do represent a thoughtful and detailed attempt to address some of the more nuanced problems with the benefits system. Cameron’s announcement today, on the other hand, is crude, callous politics of the very worst kind – the age-old trick of bullying those least able to defend themselves to unite the rest in opposition. It’s a trick every government tries, usually with asylum seekers, poor migrants, and benefit claimants.

Before he became party leader, Cameron visited Community Links. The invitation is always open should he wish to return. But if he does so, I’ll make sure he spends a day behind the desk at our New Deal project – the most successful in London and the South East – talking to our advisors about the reality of being on benefits and looking for work. Hopefully he’d think twice before picking on people again.

Lastly, as many people have pointed out, don’t forget about the £70bn in tax evaded each year. Cameron said today that, ‘at a time when we’re having to take such difficult decisions about how to cut back without damaging the things that matter the most, we should strain every sinew to cut error, waste and fraud…’ in the tax system?

UPDATE: My colleague has pointed out the following line from DWP’s 21st Century Welfare paper last week:

“As a result, working legitimately is not a rational choice for many poor people to make. Fraud is always wrong, but we must recognise that the benefits system is making matters worse by pushing valuable work, and the aspiration that this can engender, underground.”

Perhaps someone should tell Cameron…

DWP’s mixed messages on benefits

Friday, April 9th, 2010

Following on from our earlier post on benefit fraud, it’s worth noting an interesting debate on the subject in the Lords last week. In 2009 James Purnell’s Welfare Reform Bill was passed and in it was the controversial ‘one strike and you’re out’ amendment; section 24 of the new Act. After the first caution or administrative penalty, let alone conviction, a claimant will have their benefits stopped for a four week period. If this happens twice (two strikes) in a five year period their benefits will be stopped for thirteen weeks.

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Benefit fraud crackdowns drive people further into poverty

Friday, April 9th, 2010

It’s dispiriting to see the Conservatives today follow Labour’s lead in proposing even harsher sanctions for people accused of benefit fraud. As we’ve pointed out before, there are several problems with this increasingly punitive approach.

Firstly, from our experience giving advice to over 12,000 people each year in Newham, we know that almost all those defrauding the system do so out of need, not greed. They need a few hours work to tide them over – to pay a surprise bill, or replace the microwave. Declaring it to the Jobcentre would mean any earnings are deducted from benefits, leaving them with no extra money. Punishing these people is unfair, but also destructive – they need stepping stones to a job and higher income, not sanctions which push them further into poverty. The occasional extreme case of greed you read about in the papers does not reflect the lives of those coming through our doors.

Secondly, benefit fraud is not as big a problem as either party might have you believe. Less than one percent of benefit claimants commit fraud (56,000 out of 5.8m), and more money is wasted each year on error (around £2bn) than is given to people claiming fraudulently. Meanwhile, about £1.2bn is underpaid, meaning people desperately in need of benefits do not receive them. Advertising campaigns that flame the public perception that everyone on benefits cheats the system are actively stigmatising and harmful.

Thirdly, while both parties would argue that sanctions act as a deterrent, they don’t seem to have considered the fate of those they sanction. These, by definition, are not people with wealth to fall back on. Denying people benefits, for 13 weeks or 3 years, is going to force them further into debt and eventually destitution. It’s hard to see how this is addressing the causes of poverty.

In short, politicians might be surprised to discover how much fraud would go down if they sorted out the benefits system so it worked better for the people it’s meant to serve. In the meantime, don’t drive people further into poverty by imposing heavy-handed sanctions on people who, in the main, are just trying to get together enough money to get by.

Benefit fraud crackdown will plunge more people into poverty, not tackle its causes

Friday, April 9th, 2010

Our press release reacting to today’s Conservative proposal. More thoughts later.

Most benefit fraud is committed out of need not greed, and harsher penalties will not work, says leading grassroots charity Community Links reacting to Conservative proposals to further penalise benefit fraud.

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£5 earnings cap traps people on benefits

Friday, December 4th, 2009

Today saw the launch of our Need Not Greed campaign’s demand for the earnings limit on Jobseekers Allowance to go up from £5 to £50. It was discussed on the Today Programme (mp3), and Nicola Smith of the TUC gave a great interview on BBC Radio 5 Breakfast (mp3).

People on JSA face a £5 cap (or ‘earnings disregard’) on the amount they can keep each week when they get any kind of paid work. Above this amount, benefits are deducted at the same rate as earnings, which means claimants who take on part time or occasional work are often little better off.

Our experience shows that this low cap on earnings often removes the incentive to take the first step back into work and can push people into illegal cash-in-hand jobs.

The £5 cap was set in 1988 and has never been raised. We argue that raising it to £50 a week would immediately allow people on JSA an easier route back into work. It would allow them to take on a few hours of temporary work to build up experience, and give people more flexibility when moving off benefits.

At the moment, many people getting these kinds of jobs do not tell the jobcentre, knowing that doing so would jeopardise their income. In doing so however, they’re breaking the law.

However, increasing the Earnings Disregard alone is not enough. We’re asking for this now as a measure which could be quickly implemented and make a large difference to the lives of people trying to move off JSA. In the end nothing but a complete overhaul of the benefits system would really allow people to make that smooth transistion off benefits and into work.

To find out more, you can download a briefing paper about the campaign or visit the Need NOT Greed website.

Fraud and error in the benefits system – where DWP are going wrong.

Monday, November 16th, 2009

Last week the Department for Work and Pensions released their annual figures (PDF) on fraud and error in the benefits system. It seems a good time to make exactly the same points we made last time this happened.

Firstly lumping together fraud and error is misleading and means everyone (including Teresa May, in the Telegraph article linked above) concentrates on the fraud and forget about the error.

Secondly underpayment of benefits (this year running at £1.2bn), is arguably an even bigger problem, because it leaves vulnerable people in a desperate situation, evicted or unable to buy food. They often end up seeking advice at Community Links, because the system has let them down so badly. And don’t forget this is just people claiming a particular benefit but getting less than they’re entitled to. It doesn’t include people who aren’t aware they’re entitled to a benefit at all.

Thirdly, ‘customer error’ is not the fault of the claimant. The report separates out intentional fraud (£1.1bn), unintentional ‘customer error’ (£1.1bn), and ‘official error’ (£0.8bn). Our experience at Community Links shows that claimants make errors because they are left to navigate a hugely complicated system with very little guidance, bombarded with unintelligible forms, and offered very little support. It’s a stressful experience, made worse when DWP tries to claw back money they’ve overpaid. The high level of customer error is an indictment of the DWP (if a business was losing £1bn a year because customers couldn’t work out how to use the payment system, they’d sort it out pretty quickly).

Finally, and perhaps most importantly, we’ve shown before how much of the fraud in the benefit system is perpetrated out of need, not greed. Obviously there are those who are greedily playing the system, and they make for great newspaper headlines, but in our experience many people on benefits do a bit of work on the side because they need to. Reforming the benefits system so that people were able to do small amounts of work as a first step back towards the job market would lead to higher employment and fewer people working in the informal economy. Ultimately, less fraud and a smaller welfare budget.

Finally, whatever they do in response to these figures, anything would be better than this, but rather depressingly I saw some very similar adverts outside our office in Canning Town, just a couple of days ago (above, and to the right).

The nanny state vs benefit fraud – which side are you on?

Tuesday, September 29th, 2009

Over the weekend the papers highlighted the case of two police officers told that taking care of each other’s children for a few hours a day was illegal – they should have paid to be vetted and registered as childminders. The law was intended to protect children, but its zealous enforcement has been widely mocked: the women were police officers (who don’t need vetting?); and the ‘reward’ they earned was reciprocal childcare. But imagine a very similar story, with a slightly different slant.

‘Single mums caught cheating the system – when will we end the scourge of benefit fraud? Two single mums on benefits were charged with benefit fraud yesterday, after enforcement officials discovered what they described as an ‘illegal childminding business.’ The women explained “from time to time one of us would look after both kids, just while the other had to go somewhere for the day. We’d usually give £20 or so, just to cover the cost of food and a bit of travel. We didn’t declare it because we knew we’d lose some benefit if we did, and it really wasn’t much money.” Officials saw it differently however, and have charged them with failing to declare earnings while on benefits. They could have their benefits reduced or stopped, and be forced to pay back benefits they’ve already been given.’

There’s really not much difference, other than the social status of the offenders (police officer or single mum on benefits), and the odd £20. Still, many of those frothing about the ‘nanny state’ and Britain’s burgeoning bureaucracy would no doubt be equally righteous in their indignation towards these ‘benefit scroungers’ and their fraud.

In reality, many women on benefits do a bit of childcare on the side, and would be only too happy to declare it, if they knew that they wouldn’t end up worse off. This kind of part-time, community-spirited work needs to be encouraged, not penalised. But while the police officers have public sympathy behind them, the women on benefits are struggling along with far less support.

Finally, while the story centres around the legalities of looking after children, it inadvertently highlights the challenges facing many parents (particularly mothers) – the need for affordable, accessible childcare. These particular police officers were lucky in having each other (until OFSTED intervened). Many women aren’t so lucky, and either end up paying out a large proportion of their wages in childcare, or just can’t work in the jobs they’d otherwise like. That’s why Community Links has repeatedly called for an increase in the availability of good quality, affordable and “open at all times” childcare, and run childcare schemes throughout Newham (and yes OFSTED, before you ask, we are completely legal).

Welfare: fit for purpose? Benefits and employment

Friday, August 21st, 2009

Image Credit: The Guardian

Benefit Busters was shown last night on Channel 4, questioning how to get lone parents off benefits when they are financially better off not working. It was the job of Hayley Taylor to find the answer, and she did this through her A4E Elevate course aiming to build single mothers’ confidence to get them back into the labour market. Or, was she bullying a group of slightly vulnerable mums, some of which had serious issues of debt and possible drink addictions, and neither of which Hayley had any professional qualifications in what so ever? I haven’t quite figured out what A4E stands for yet but it could be something to do with Accident and Emergency.

On the whole there were a number of job successes, and possibly one career success - that belonging to Hayley herself. I am still trying to figure out who benefited from this programme. It was apparent that the mothers were eager but profoundly lacking in confidence, it was apparent that the system was completely flawed but no Goverment Minister was interviewed as to why the current welfare reform bill hasn’t addressed the existing disincentives. It was also apparent that what the most vulnerable really need is intensive support, professional advice and guidance but instead they got ‘tough love.’

With the latest unemployment figures at a shocking 2.44 million, an increase of 220,000 in the past three months to June 2009 and talk of the real figure being 6 million getting the reform of the welfare system right is more important now than ever. The Jobcentre Plus is possibly the most popular venue in town right now; with a noticeable increase in the range of customers, and therefore an increase in the range of skills and capacity required by the staff, placing a heavy burden on Jobcentre Plus staff.

Current reforms mean government are employing large private organisations like A4E to deal with the long-term unemployed whilst they get to grips with the latest recession wave of white collar workers. The BBC Radio 4 programme “Face the Facts, the JCP isn’t working“, aired last Sunday interviewed people recently made redundant, people with impressive CVs and keen to find employment yet they were completely let down by the JCP service.  The same frustrations voiced in this programme were echoed by the long term unemployed in our report Working Alongside.

Welfare must be a first class service for all: capable of responding to the needs of a varying population before it can justify imposing threats like benefit sanctions or sending people to boot camps.

We spoke to Guardian journalist Jenni Russell and yesterday in her article in the Guardian she eloquently and accurately pointed out that errors in the current, outdated and rigid system and poor quality, low paid, erratic employment is the problem, ‘the solution is nothing less that a rethinking of the welfare system fit for the 21st Century’, because, as Hayley concluded ‘the systems not right; it just seems backwards really’

DWP select committee one off evidence session into Child Poverty

Wednesday, July 29th, 2009

 
Following the Budget 2009 announcements the DWP select committee held a one off evidence session in June to evaluate how effective Government initiatives are in (i) breaking cycles of intergenerational worklessness and (ii) assisting out of poverty families in these groups who cannot work and whether the Government is doing enough to support  parents into sustainable employment. (Watch it here) It also assessed the effectiveness of cross-government co-ordination to address child poverty  and referred to the Take up Challenge report  . Need NOT Greed submitted evidence to the session drawn from a series of Need NOT Greed workshops based in Bromley and organised by a group of lone parent, grassroots campaigners, from Maison Enterprises.

As the theme for the Child Poverty Bill is making the most of your potential, Need NOT Greed thought it relevant to submit evidence about helping lone parents out of poverty and harnessing informal economic activity to create sustainable self employment. This is a suitable option for lone parents with childcare concerns who have an entrepreneurial ability. Yet as Faisel Rahman, director of Fair Finance points out in his regular colum ‘Becoming an entrepreneur is a tall order for someone on the breadline’  and that ‘the biggest barrier seems to be the harsh benefits system’ However, with the right support he gives the example of Jannet who started trading informally and now is off the benefits system-and paying taxes.

Around the same time there was an article in the Guardian ‘Fraught in a trap’ where Amelia Gentleman highlighted the misdiagnosis made by the architects of the current Welfare Reform which proposes that people are work shy and that punitive measures is the best approach to take to get people back to work. Amelia interviewed two lone parents who expressed their desire to be employed in a job that did not keep them in poverty and the unnecessary pressures they felt coming from JCP advisers when there was not adequate childcare available.
From the workshops we ran in Bromley and the evidence submitted is apparent that for this group of single parents motivation is certainly not the problem, the benefits system is.

“We need to invest in our future and our children are our future. Poverty means that our children have to cope with things that they wouldn’t normally have to, it makes them grow up much faster. Tensions with the JCP adviser have a knock on effect with the kids.”

To offer families a real route out of poverty government policy needs to recognise the efforts people are already making to work and build on this activity through supportive and progressive measures. Need NOT Greed hopes to participate in more evidence sessions by government to tackle poverty, effectively reform the welfare system and look at harnessing informal work in the UK as a way to break the cycle of worklessness. Get in touch if you are intersted in getting involved in our Need NOT Greed workshops or have ideas about giving future evidence.

Download the transcript of the select committee hearing and the evidence we submitted here