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Archive for the ‘Voices from the Ground Up’ Category

Recognising and rewarding success

Wednesday, July 14th, 2010

European Year Against PovertyMost people recognise that award ceremonies – particularly in the third sector – are at least as much about showcasing a wide variety of excellent work as they are about rewarding one particular individual, project, or organisation. This is certainly the rationale behind the Tackling Poverty Awards that we’re launching today, in collaboration with our partner Church Action on Poverty. They aim to recognise and reward projects that successfully support working age people in poverty.

Alongside Community Links’ core purpose of providing first rate services to people in east London, we share what we learn with other organisations and policy-makers nationally. Since 1989 our Ideas Annuals have collected and published hundreds of examples of successful local projects from around the country. Our Chain Reaction Project continues the work of sharing good project ideas in an online forum.

Through our policy work we have a track record of influencing government and changing the systems and procedures adversely affecting the people we work with .

One of this year’s projects, part of the European Year of Tackling Poverty, is around poverty amongst people of working age. As well as a series of local listening campaigns held around the country, we’re launching the competition to gather together innovative examples of projects working with people experiencing poverty. We believe that people who experience a problem are the experts and often best placed to develop sustainable solutions. We want to provide a platform for people who know best what it is like to live in a struggling community to tell their own story and challenge the myths about how poverty is perceived.

Four projects will be given a video camera to keep, and the chance to make a film about their work. One will win the overall award at a ceremony in November. But as many longlisted projects as possible will be included in a publication celebrating the diversity and importance of work going on around the country. Work that is often localised and unreplicated, but could have a huge impact if copied elsewhere.

So if you know of or run a project that inspires you, please do consider submitting an application.

Will the era of televised debate transform politics in the UK?

Monday, April 19th, 2010

Arriving into work on Friday, Jackie and Jane, who are both local residents and members of staff at Community Links were discussing the first ever live election debate in the UK. They told me they have never really been interested in national politics before, or never felt engaged, but went on to explain how Thursday’s broadcast has changed this:

“I have never had any interest in politics before, but this time I am voting because this is something I heard, I understand and now am interested in. I have spoken to so many local people who have said the same thing.

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An alternative to mainstream media – conversations in communities

Friday, January 29th, 2010

Liam Purcell works for Church Action on Poverty, whose annual Poverty and Homeless Action week starts on Saturday.

It’s interesting that the Community Links blog is focusing on poverty in the media this week. Right now, we at Church Action on Poverty are in the middle of preparing for our biggest annual effort to raise the public profile of poverty issues. Each year, we work together with our partners Housing Justice and Scottish Churches Housing Action to run Poverty & Homelessness Action Week.

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Personalised service and Knight’s digital vision

Wednesday, December 2nd, 2009

community Links Advice workerPersonalised service = zero human interaction. An online welfare system; modern, instant and resistant to human frustration or despair: the computer says no.  I just read today’s announcements by Jim Knight MP, the employment minister about improving the Jobcentre’s service. If you have a lack of computer skills you will get a technologies budget to get internet access at home and training in computer skills. He also went on to say that the Jobcentre Plus measures it success in the number of people get gets into a sustainable job.

Last week a group of local volunteers got together with local unemployed people from Canning Town as part of the Need NOT Greed campaigning groups. One guy had been unemployed since the 80’s and told us how he struggled to apply for jobs as the Jobcentre adverts often only provide emails, not phone numbers to call.

 Today I spoke to a local grassroots campaigner who needed £20 to pay his agreed debt payments or the bailiffs would be round tomorrow, eviction just in time for Christmas. He was looking for a cash-in-hand job to earn the emergency £20, and had one lined up but the rain meant it had been called off. The weather man tells us the rain isn’t likely to look any better over the coming months. Neither is his situation.

On Monday I heard a rumour that there would be an announcement from Jim Knight by the end of this week about improving the service and efficiency at the Jobcentre. Immediately some recent reports sprung to mind Working Alongside, produced with ATD and both  People of Influence and Time Well Spent from the Council on Social Action. I emailed Jim Knight’s private office about the announcement and included Working Alongside to contribute some recommendations from individuals who had experienced the service themselves. I got no response. Frustrated I picked up the phone to call, I was told the appropriate person would call back. In despair I read the announcements this morning.

Online activity is great; we use it regularly at Community Links as part of our Need NOT Greed campaign and Chain Reaction social network. It is great to share government and grassroots activists voices, to link people up and to support people. However accessing benefits online and applying for jobs online will not deal with the multiple complex problems that the most vulnerable face, like the two people I met just over the past week.

Bringing in a move like this is important, so that the 21% of  UK adults who have never used the internet are not even more excluded in 10 years time. However “personalised” online efficiency is not the same as “humanised” one-to-one support. Consider Dell, I have been requiring their services recently because of a laptop problem that I have no understanding of. Most of us have experienced something similar. When dealing with new, complex issues that we have no, or very limited experience of, the first thing people want is someone to speak with directly, in a language they understand and to have confidence in their competency. If I had to entirely fix my own computer, by myself online – honestly I probably wouldn’t do it. On the other hand I’d prefer to search for employment on line. The welfare system is catering for incredibly complex needs and, yes, government actions on digital inclusion are excellent, but it should not mean sacrificing the vital one-to-one support that is needed and gives results.

End Child Poverty 4 in 10 Campaign

Tuesday, December 1st, 2009

Community Links is a member of the End Child Poverty coalition and keen supporter of the campaign aims.

Recently children and staff from Community Links’ Arc in the Park open access childcare project worked with filmmakers from ECP to make a film for the London 4 in 10 campaign, raising awareness of the log lasting impact on young Londoners growing up in poverty.

The film is launched today by Liz Thorne of ECP at a conference event in Stratford Town Hall: Into 2010 The European Year Against Poverty. You can see the film below:

A second film focussing on the campaign in Newham is also available to view online.

Londoners unite to tackle poverty

Monday, November 23rd, 2009

Next Tuesday 1st December a coalition of anti poverty charities and organisations from around London, including Community Links, will meet to share successes and look ahead to next year. Stephen Timms MP for East Ham will open the event, but after that we’ll be hearing almost exclusively from activists and charities working locally around London, including from Community Links co-founder and local councillor Kevin Jenkins.

The event, being held in Stratford, is being organised by the European Anti Poverty Network London branch. The EU have declared 2010 the European Year for Combating Poverty and Social Exclusion (nothing like a snappy title), and this meeting is to allow London charities to start deciding what they can do throughout next year.

As well as Community Links, organisations participating will include the Migrants Resource Centre, End Child Poverty London, ATD Fourth WorldLeonard Cheshire Disability, City Parochial Foundation, and more. There will also be an exhibition of the charities’ work open to the public all day.

For more information, or to reserve a place, download the programme and booking form here

DWP select committee one off evidence session into Child Poverty

Wednesday, July 29th, 2009

 
Following the Budget 2009 announcements the DWP select committee held a one off evidence session in June to evaluate how effective Government initiatives are in (i) breaking cycles of intergenerational worklessness and (ii) assisting out of poverty families in these groups who cannot work and whether the Government is doing enough to support  parents into sustainable employment. (Watch it here) It also assessed the effectiveness of cross-government co-ordination to address child poverty  and referred to the Take up Challenge report  . Need NOT Greed submitted evidence to the session drawn from a series of Need NOT Greed workshops based in Bromley and organised by a group of lone parent, grassroots campaigners, from Maison Enterprises.

As the theme for the Child Poverty Bill is making the most of your potential, Need NOT Greed thought it relevant to submit evidence about helping lone parents out of poverty and harnessing informal economic activity to create sustainable self employment. This is a suitable option for lone parents with childcare concerns who have an entrepreneurial ability. Yet as Faisel Rahman, director of Fair Finance points out in his regular colum ‘Becoming an entrepreneur is a tall order for someone on the breadline’  and that ‘the biggest barrier seems to be the harsh benefits system’ However, with the right support he gives the example of Jannet who started trading informally and now is off the benefits system-and paying taxes.

Around the same time there was an article in the Guardian ‘Fraught in a trap’ where Amelia Gentleman highlighted the misdiagnosis made by the architects of the current Welfare Reform which proposes that people are work shy and that punitive measures is the best approach to take to get people back to work. Amelia interviewed two lone parents who expressed their desire to be employed in a job that did not keep them in poverty and the unnecessary pressures they felt coming from JCP advisers when there was not adequate childcare available.
From the workshops we ran in Bromley and the evidence submitted is apparent that for this group of single parents motivation is certainly not the problem, the benefits system is.

“We need to invest in our future and our children are our future. Poverty means that our children have to cope with things that they wouldn’t normally have to, it makes them grow up much faster. Tensions with the JCP adviser have a knock on effect with the kids.”

To offer families a real route out of poverty government policy needs to recognise the efforts people are already making to work and build on this activity through supportive and progressive measures. Need NOT Greed hopes to participate in more evidence sessions by government to tackle poverty, effectively reform the welfare system and look at harnessing informal work in the UK as a way to break the cycle of worklessness. Get in touch if you are intersted in getting involved in our Need NOT Greed workshops or have ideas about giving future evidence.

Download the transcript of the select committee hearing and the evidence we submitted here

Professor Etzioni and Chief Secretary to the Treasury Liam Byrne MP visit Community Links

Wednesday, July 15th, 2009

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Today Community Links hosted a visit from Chief Secretary to the Treasury
Liam Byrne MP along with Professor Amitai Etzioni. The renowned sociologist famed for his work on Communitarianism

Last night professor Etzioni addresses a meeting at the RSA and had dinner at No.10. Today he travelled to Canning Town for meetings with Community Links frontline staff and a small group of our friends from community organisations, business and local government. We discussed community participation; the role of community in relation to public services and the impact of globalisation.

For such a diverse group there was wide agreement amongst those present from across the different sectors that the things needed for most effective engagement are trust and confidence. 

You can view photographs of the meeting here and watch a short video of the concluding remarks here.

Support the P20 as well as the G20 says End Child Poverty

Tuesday, March 31st, 2009

Community Links families and staff campaign to end child poverty (image: www.rebecca-marshall.com )

 At Community Links much of our work over thirty years has been tackling the causes and consequences of poverty. We work not only to tackle the day-to-day impact of poverty, but to campaign for long term change to prevent the next generation of local children growing up in poverty. Our research and ongoing work on child poverty was recently summarised in our Social Change booklet.  

As proud members of the Campaign to End Child Poverty  we join the call for the government to support  children in poverty and reprint below a Press Release from the End Child Poverty campaign.

Click here to be taken to the End Child Poverty website.

Read today’s Press Relese from the ECP campaign:

As leaders of the world’s richest economies gather for the G20, the Campaign to End Child Poverty is calling on the Government to support children in the Poverty-20, the 20 UK constituencies with the highest levels of child poverty

The campaign, the UK’s largest coalition of children’s charities and other organisations, is publishing figures on its website indicating rates of child poverty in UK parliamentary constituencies, local authorities and wards.

Birmingham, Ladywood is the constituency with the highest level of child poverty, closely followed by Bethnal Green and Bow, Birmingham, Sparkbrook and Small Heath and Manchester Central.

In Edinburgh, near to where the Chancellor Alistair Darling is an MP, 94% of children in Greendykes and Niddrie Mains ward live in poverty or are in families struggling on low incomes.

Hilary Fisher, director of the campaign, said,

“We’re deliberately drawing attention to the fact that, at a time when the G20 richest nations are meeting to bail out the world’s richest economies, there are still children suffering terrible hardship in this country’s 20 poorest constituencies. That’s why we’re calling our campaign the P20.”  

Clare Short, MP for Birmingham, Ladywood, where 81% of children live in poverty, said the Government’s response to the global crisis should include helping children. She said,

“Britain should use the G20 meeting to call for a worldwide effort to counter the recession by improving the lives of poor children. This should be followed by a big boost for poor families in Britain in the budget. It could be paid for by a special tax on the excessive income of the bankers who have, by their greed, wrecked the global economy.”

One of her struggling constituents, Shazad Zaman, who lives in Ladywood, said,

“It’s all very well leaders pouring money into banks but does it ever reach people like me who have to choose between keeping their families warm or buying food.”

The ExCel centre where the G20 leaders are meeting is in the constituency of Poplar and Canning Town, which has one of the highest rates of child poverty in the country.

Kevin Jenkins co-founder of Community Links, a nearby charity that works with disadvantaged families, said,

“It’s ironic that the G20 is meeting here. Child poverty will be all around the leaders and I would ask them not to ignore it as these children’s situation is bound to be made worse by the economic situation. “

Research carried out ahead of the G20 for the Campaign to End Child Poverty found that nearly four out of ten people believe low-income families are the most deserving of Government money following the bail out of financial institutions. 

Hilary Fisher said:

“Children are our future and the Government should not forget families while it takes action to stabilise the world’s financial markets. It needs to invest at least £3 billion in tax credits and benefits to safeguard the future of 3.9 million children living in poverty in the UK today.

For more information, about this press release please contact:
Chloë Bryan-Brown 020-7278 3405, media@ecpc.org.uk

LSC ‘proof of income’ eligibility criteria needs revising

Wednesday, March 25th, 2009

We offer an advice service at Community Links, where last year we saw over 17,000 people to sort out welfare benefits, debt and housing issues. One of our principle funders is the Legal Service Commission who requires us to assess the eligibility of those seeking advice: i.e. their income has to be below a certain amount.

People have to prove this by bringing in a current (this month’s) bank statement for example, and here lies the difficulty. We are having to turn people away because they don’t have correct, up-to-date paper work. On one day a few weeks back, six out of the 15 people (40%) who came to our open door advice service didn’t have the right paperwork. 

So for example, one middle-aged man came to our open-door advice service last month with his Post Office Card Account statement,  which is only produced every three months (so doesn’t count as proof of income because it’s too old, even though he receives his benefits weekly from JobCentre Plus) He also had a letter from the Jobcentre saying they were deducing money from his account (but this doesn’t count, as it’s not a proof of income, even though it shows money being withdrawn!). So we had to send him off to his nearest Jobcentre in Stratford to get a ‘proof of award’ letter (that would qualify as proof of income). These can take 10-15 days to come through (what does he do in the meantime?), and he’d have to send what precious little money he does have on travel expenses.

Sue, one of our receptionists, gave me another example of how vulnerable and in need some people are: 

“On Fridays we are closed for advice [our advice service is open Monday - Thursday, with Friday kept free for advisers to follow-up casework] but we usually have members of the public coming into the building asking when the next session will be.  Sometimes they are desperate and the weekend can be a long time to wait, to get their problems resolved.

One Friday during the snowy weather in February someone, let’s call him Jack, came in for advice, and was very anxious that he had to wait till Monday to be seen. He had been suffering from depression, was very down. He had applied for benefits but had no money. We explained that we could help but he needed a letter of support from someone to qualify as his proof of income [to meet our funders' eligibility criteria].

Unfortunately, the snow came and on Monday and Tuesday the building and advice service was shut. When we opened again on Wednesday there was Jack in the queue. He’d turned up on both Monday and Tuesday in hope to be seen. Thankfully he had his ‘proof of income’ letter with him and he was seen by an adviser and his problem was resolved. We were even able to give him some food donated to us to tide him over. [Yes, we have a cupboard full of food that we regularly distribute - and this a couple of miles from the financial centre of the in the 4th largest economy in the  world!]

I saw Jack when he was leaving and he shook me by the hand and thanked me for the help, which really the advice team should take credit for. But his whole manner was lifted; you could see the change in him.”

The question to pose is how do we help the most vulnerable fit into this bureaucracy? Or should we be asking: how does the bureaucracy change to meet the needs of those it’s trying to serve?

Let us know what you think?