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Benefit fraud – Cameron’s bluster vs Duncan Smith’s nuance

Wednesday, August 11th, 2010

Cameron’s blustering attack on people committing benefit fraud yesterday highlighted the growing gap between Iain Duncan Smith’s increasingly nuanced line on the issue and the rest of government’s determination to milk the potential of a ‘government cracks down on benefit cheats’ headline for all it’s worth.

After much concerted lobbying from Community Links, as part of our Need not Greed campaign, we were delighted to see DWP’s 21st Century Welfare paper include the paragraph:

“As a result [of the complexity of the benefits system] working legitimately is not a rational choice for many poor people to make. Fraud is always wrong, but we must recognise that the benefits system is making matters worse by pushing valuable work, and the aspiration that this can engender, underground.”

This complexity in the system also ensures that twice as much is lost each year in error as is lost to fraud. Tackling these real problems within the system will ultimately be far more successful at bringing down the welfare bill than pandering to prejudice against benefit claimants.

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Posted in Benefits, Informal Economy, Welfare | 1 Comment »

Benefit fraud crackdown – we’ve heard this all before

Tuesday, August 10th, 2010

Government’s latest wearily predictable spate of bullying the most vulnerable in society for cheap political gain – or ‘cracking down on benefit fraud’ as they prefer to call it – is as tiresome and damaging as ever.

As many have already pointed out, the £5.2bn figure being bandied around is for fraud and error, with error (£3.7bn) far outweighing fraud (£1.5bn). Cameron would claim he has said that all along, but his spin has been enough to deceive the Telegraph, who this morning were claiming that “Mr Cameron discloses that £5.2billion of the £87billion welfare budget is lost to fraudulent claims for tax credit and welfare, while administrative error wastes £1.6billion.”

Secondly, the latest figures I have (for 2006/7) show that 6,756 were successfully prosecuted, a further 12,000 were cautioned, 10,000 received an administrative penalty, 95,000 had their benefit changed but weren’t deemed to have done anything serious enough to warrant any kind of sanction, leaving an enormous 196,000 people who experienced a hugely stressful investigation and were found to have done nothing wrong.

We regularly talk to terrified people who are about to be hauled in front of a Jobcentre advisor and quizzed about their claim. Their only source of income is at risk – that five minute interview could mean the difference between scraping by and being plunge into destitution. And they might only be there because a neighbour has fallen out with them and phoned the benefit fraud hotline, or they had a bit of paint on their hands at their last interview. These advisors, don’t forget, are the same people who are supposed to be supporting people into work.

Even those who are defrauding the system usually do so out of need, not greed – scraping together enough for Christmas or paying for repair of a boiler through a bit of informal work, for example. The structural problems with the benefits system that Iain Duncan Smith has identified, the ones which make it very hard to get into work and render the system so complex it borders on incomprehensible, must shoulder the blame for all the error and most of the fraud. The few cases of blatant greed make the headlines, but don’t reflect the reality for people we see.

If I was Iain Duncan Smith this morning, I would be annoyed. His plans for welfare reform might be uncosted so far and might never make it past the Treasury, but they do represent a thoughtful and detailed attempt to address some of the more nuanced problems with the benefits system. Cameron’s announcement today, on the other hand, is crude, callous politics of the very worst kind – the age-old trick of bullying those least able to defend themselves to unite the rest in opposition. It’s a trick every government tries, usually with asylum seekers, poor migrants, and benefit claimants.

Before he became party leader, Cameron visited Community Links. The invitation is always open should he wish to return. But if he does so, I’ll make sure he spends a day behind the desk at our New Deal project – the most successful in London and the South East – talking to our advisors about the reality of being on benefits and looking for work. Hopefully he’d think twice before picking on people again.

Lastly, as many people have pointed out, don’t forget about the £70bn in tax evaded each year. Cameron said today that, ‘at a time when we’re having to take such difficult decisions about how to cut back without damaging the things that matter the most, we should strain every sinew to cut error, waste and fraud…’ in the tax system?

UPDATE: My colleague has pointed out the following line from DWP’s 21st Century Welfare paper last week:

“As a result, working legitimately is not a rational choice for many poor people to make. Fraud is always wrong, but we must recognise that the benefits system is making matters worse by pushing valuable work, and the aspiration that this can engender, underground.”

Perhaps someone should tell Cameron…

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Posted in Benefits, Informal Economy, Welfare | 3 Comments »

New ‘neets’ research challenges ‘layabouts’ label

Friday, July 16th, 2010

Window Image Last week the Audit Commission’s “Against the Odds” report revealed that Young people not in education, employment or training (NEET) at 16-18 have poorer life chances than their peers and are more likely to be a long term cost to public finances.

In a time of austerity, government can ill-afford the estimated £13 billion in public finance costs that will be incurred by the 2008 NEET cohort over their lifetimes. The blight on individual lives is even more appalling, young men who were NEET are three times more likely to suffer from depression, and five times more likely to have a criminal record, than their peers.

This week Community Links publish our new survey of young people not in employment, education or training. Our research suggests that the vast majority want a job and are actively looking for work.  All but two of thirty five NEET young interviewed were keen to work and actively looking for a job. A significant number were also highly qualified but struggling to find work in an increasingly competitive employment market.

“I’ve applied for loads of jobs but I’m up against people with lots more experience who are going for the same jobs as me,” said one young man with ten GCSEs, three ‘A’ levels and a BSC in Computing and Business. “I’ve been to graduate careers fairs where I’m competing for entry level positions with people who have been made redundant from Lehman Brothers and other big firms. It’s incredibly hard to get your foot on the ladder.”

The label NEET covers a diverse group; whilst just over a quarter of the young people interviewed had five or more grade A-C GCSE’s, a similar number had no qualifications at all. More than half of those with no qualifications had been excluded from school.

Only half of the young people who took part in the survey were claiming benefits, relying instead on support from family and friends. The absence of the most basic level of financial support made it extremely difficult for some to stay in education.  One 17 year old described how he had enrolled on a full time course but could not find the £20 per week needed to pay his travel costs. Poverty had a big impact; there have recently been calls to reduce or cut benefits for young people who refuse work or training. But a lack of cash is the very thing causing some young people to fail. Some who simply could not afford the cost of travelling to college, for instance, were abandoning education as a result. One 20 year old woman described how she had been unable to complete a Business Studies degree because she was sharing a two bedroom flat with eight other family members. “Five of us sleep in one room,” she said. “There was just nowhere to work or think and after 18 months I had to leave the course.”

Others from poor backgrounds were giving up on higher education because they were afraid they would be unable to repay high levels of debt accrued to cover tuition fees and living costs.

A more generous level of support for young people in education and training could cut the risk of young people becoming unemployed for extended periods, and reduce the long term cost to society. Taking away financial support by cutting benefits or other punitive measures is likely to have precisely the opposite effect to that intended and lead to greater demands on public finances in the long term.

Read the full report.

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Posted in Benefits, Research, Welfare, employment | No Comments »

Recognising and rewarding success

Wednesday, July 14th, 2010

European Year Against PovertyMost people recognise that award ceremonies – particularly in the third sector – are at least as much about showcasing a wide variety of excellent work as they are about rewarding one particular individual, project, or organisation. This is certainly the rationale behind the Tackling Poverty Awards that we’re launching today, in collaboration with our partner Church Action on Poverty. They aim to recognise and reward projects that successfully support working age people in poverty.

Alongside Community Links’ core purpose of providing first rate services to people in east London, we share what we learn with other organisations and policy-makers nationally. Since 1989 our Ideas Annuals have collected and published hundreds of examples of successful local projects from around the country. Our Chain Reaction Project continues the work of sharing good project ideas in an online forum.

Through our policy work we have a track record of influencing government and changing the systems and procedures adversely affecting the people we work with .

One of this year’s projects, part of the European Year of Tackling Poverty, is around poverty amongst people of working age. As well as a series of local listening campaigns held around the country, we’re launching the competition to gather together innovative examples of projects working with people experiencing poverty. We believe that people who experience a problem are the experts and often best placed to develop sustainable solutions. We want to provide a platform for people who know best what it is like to live in a struggling community to tell their own story and challenge the myths about how poverty is perceived.

Four projects will be given a video camera to keep, and the chance to make a film about their work. One will win the overall award at a ceremony in November. But as many longlisted projects as possible will be included in a publication celebrating the diversity and importance of work going on around the country. Work that is often localised and unreplicated, but could have a huge impact if copied elsewhere.

So if you know of or run a project that inspires you, please do consider submitting an application.

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Posted in Innovation, Voices from the Ground Up, Welfare, Working age poverty | No Comments »

The impact of the emergency budget on Newham

Thursday, June 24th, 2010

Emergency Budget There has been so much macro-analysis of the emergency budget this week that we wanted to see how it will impact on local people in the London borough of Newham where we work. It’s difficult to analyse the changes as they are going to be introduced over the next few years, and we won’t see the detail until the 20th October when the Comprehensive Spending Review is published.

Newham has worked hard to get off the bottom of the league tables when it comes to multiple deprivation, but we have seen the consequences of the recession over the last two years as demand for our services has soared – those seeking debt advice have doubled, and those seeking employment support have tripled in last 18 months.

So here’s a snapshot of what these changes mean for local people in east London.

Benefits and Tax Credits

  • The three year freeze (should read ‘cut in real terms’) of Child Benefit will affect 41,035 families in Newham who receive Child Benefit (a total of 79,320 children), a powerful tool in the fight against child poverty. Newham has one of the youngest populations in the country so we will be affected disproportionately.
  • We welcome the increase of Child Tax Credit by an extra £150 per year. This will help the 38,600 Newham families who are currently in receipt of Child or Working Tax Credits (highest take-up in London) offset the cuts of their Child Benefit.
  • Even though the government cut the free schools initiative being trialled (very successfully) in Newham and other boroughs, we are heartened to hear of Newham Council’s commitment to continue with it anyway.
  • A total of 1,910 people (18.8% of those on JSA) have been claiming JSA for longer than 12 months in Newham, many of whom we help back into work through our very successful employment programmes. We recently submitted a paper to DWP proposing how the new Work Programme must be designed so that it doesn’t leave behind those who most need its support – read a copy here.
  • We are concerned about the Housing Benefit being withdrawn from people on Jobseekers Allowance after 12 months. Particularly if at this point they have to go on the compulsory Work Programme. It’s contradictory and may lead to a massive increase in homelessness, debt or cash-in-hand work.
  • Key out-of-work benefits are claimed by 30,440 residents   (18.3% of the local population). Through delivering an advice service to 9,000 people each year and our research and campaigning work we know that fundamental reform of the benefit system is an absolute imperative. So we were heartened to hear that changes are underway, including work incentives which we’ve been lobbying for. We look forward to working with DWP over the summer as it prepares a new Welfare Reform Bill.

Housing
Current LHA rates for Newham top out at £350 for a 5-bedroom house, so Newham residents won’t be affected by the cap.

Tax
We welcome the government following up on one of our policy recommendations to increase the personal tax allowance threshold. This latest increase to £7,475 will take about 10,500 local residents out of the tax system (15.8% of Newham’s working age population), putting more money into the pockets of those who need it most.

However the VAT increases will adversely affect those poorest in our society. The richest 10% spend £1 in every £25 of their income on VAT. The poorest 10% spend £1 in £7.

Jobs
Where are the jobs? The assumption in the budget is that the private sector will fill the deficit by providing more jobs. And that it will be easier for people on benefits to move into work. But again where are the jobs now?

  • In Newham there are 46 jobs for every 100 people of working age. Compared to 94 for London, and 83 nationally. In other words, people either don’t work, or have to travel outside the borough for work.
  • Nine JSA claimants are competing for each unfilled job vacancy in Newham, compared with a national average of 5:1. And there are 10,196 people are claiming JSA in Newham. That’s an awful lot of competition from just one of the 33 boroughs in London.
  • The types of work available to people in Newham are in the service sector (representing 89.9% of all jobs in the borough). Often insecure and temporary (32% are part time), low paid (21% get paid less than £7 an hour) and low skilled (24.2% fail to reach level 4 at Key Stage 2 – average of English and Maths).

Public Sector
Newham residents rely more heavily upon their public services than other more affluent areas. Some local services are already at bursting point as demand outstrips supply. When these are cut where will local people turn to?

  • 36% of jobs in Newham are in the public sector (top 10% in the country). Newham Council has already had to cut £30million (c.7%) from this year’s budget. However if we are to see departmental cuts of 25% over the course of this parliament and a council tax freeze, how may of these jobs will go in Newham? Public sector funding also supports a diverse voluntary sector, delivering a wide range of services. The prospect of 25% cuts is not good for those who work in the sector, or for those they support.

It’s early days to see how this budget will actually impact on local people in east London. But we do know that as belts have tightened in the past it has often been those with least that suffer most. Let’s hope this coalition government’s rhetoric of fairness and support for the most vulnerable actually plays out into reality.

The consultation process for the Comprehensive Spending Review should be launched today (24th June) and the timetable runs through to the autumn – so get involved, we will be.

Note: Current data sources have been used where possible, and can be provided upon request.

Posted in Benefits, Child Poverty, General, Housing, Informal Economy, Welfare, Working age poverty, debt, employment | 2 Comments »

Refugee and Migrant Justice – a dangerous sign of things to come in welfare reform?

Thursday, June 17th, 2010

Tuesday’s news that Refugee and Migrant Justice has gone into administration is devastating for tens of thousands of asylum seekers and vulnerable migrants who rely on their expert services every year, and a chilling taste of what might be to come, unless the new government quickly learns some lessons.

Under reforms introduced to the legal aid system, providers are not fully paid until a case is closed. In complex asylum cases this can take several years, but in the meantime charities like Refugee and Migrant Justice still have to pay their 300 expert staff, cover their rent, and keep going. Since charities rarely have assets, they find it very hard to secure commercial bridging loans in the way a business might, leaving them incredibly vulnerable.

RMJ says they are owed over £2m by the Ministry of Justice, £2m that they cannot find from other sources, and £2m that has forced them into administration. They are the largest supplier of vital legal assistance to asylum seekers and vulnerable migrants, they have done excellent work, they’re just not getting paid for it in time. And the victims, alongside RMJ’s staff, will be those who have already suffered the most, those who are often fleeing victimisation in other countries, the most vulnerable. The most vulnerable, who all governments pledge to protect, but who are often those most cruelly let down.

Fast forward 2 years, and there is a dangerously similar story emerging in welfare reform. Government is planning to move to a ‘payment by results’ model whereby providers of back-to-work services are only paid in full once someone has in a job for a year. Community Links is the most successful back-to-work provider in London and the South East, but we certainly couldn’t afford to be £2m out of pocket. We specialise in helping those who have been out of work for a long time, often among the most vulnerable, those who government has pledged to protect.

Iain Duncan Smith has indicated that he’s aware of the importance of ensuring charities like ours can take part in the new system, but until we see the details of how that will happen, we remain worried. That’s why earlier this week we sent this short briefing paper to Duncan Smith and others, outlining how we felt the new Work Programme should be structured.

RMJ’s plight is a disgrace, and government should be doing all it can to ensure RMJ can continue its vital work. But as importantly, government must learn from the experience, so other charities are not forced into the same situation in the future.

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Posted in General, Welfare, employment | No Comments »

First thoughts on Frank Field’s review on poverty and life chances

Monday, June 7th, 2010

http://comlinks.beepweb.co.uk/linksuk/wp-content/images/FrankFieldMP.jpgWe were  pleased to hear the PM announce plans for a new review on poverty and life chances, led by Frank Field, and considering, amongst other aims how to develop services that “nurture children”.

He will:

  • examine the case for reforms to poverty measures, in particular for the inclusion of non-financial elements
  • generate a broader debate about the nature and extent of poverty in the UK
  • explore the effect of a child’s home environment
  • recommend potential action by government and other institutions to reduce poverty and enhance life chances for the least advantaged.

We will be blogging on other aspects of the review in the weeks ahead but note now Fields specific commitments to consider how grass roots groups can transform children’s lives, to learn from others and to producing an action programme.  He told the BBC: “I hope we will have a programme of action, …which the government can actually act on. ……I don’t think we need lots of brilliant new ideas, lots of people have done work, we now need to bring that together and shape it in a way which leads to action.”

With the right community interventions at an early stage we could be doing much more to enable all children to fulfil their potential.   We know some of what works. We do it everyday at Community Links across a network of more than 60 projects in East London and it isn’t rocket science.  Its warm and friendly places where young people can be safe and free to play and learn and grow. Its committed and empathetic staff  that children can trust and respect and it’s the deep value relationships that grow from reliable and constant understanding between service user and provider.

When we were reviewing the Council on Social Action’s unfinished business  before the election we suggested to party leaders  that  a national community support strategy for children and young people, rooted in such approaches,  should be a priority for the new government.  We advised that an effective independent  contribution to developing such a strategy would learn from the successful working process of the Council  and would combine advice and recommendations to government with  concurrent, cross sector action on the ground.  Above all it would seek to understand and, where appropriate, support and develop existing good practice.

The brief for the Field review is not quite the same and as yet we don’t know exactly how it will work but there are clearly many connections. We particularly welcome  the positive commitment to learning from what works and to generating a practical action programme.

We look forward to contributing to the learning and, especially, to the action.

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Posted in Child Poverty, Council on Social Action, Welfare, Working age poverty, debt | 2 Comments »

Welfare reform proposals get a mixed reaction from the most successful New Deal project in London

Thursday, May 27th, 2010

New Secretary of State for Work and Pensions Iain Duncan Smith’s welfare reform announcements today (and his simultaneous Guardian charm offensive) get a mixed reaction from colleagues around Community Links who, amongst other things, run the most successful New Deal project – supporting long-term unemployed back into work – in London and the South East.

On the one hand, we’ve been calling for wholesale reform of the benefits system for many years, so it’s good to see him demanding it too. His recognition of the problem of work incentives in the benefit system – whereby people can end up worse off and less secure on taking a low-paid job – is welcome.

The benefits system needs to be designed so people can take stepping stones into well paid and secure work, rather than leaving them high and dry as soon as a temporary and low-paid job appears. Equally, it must be ready to pick them up again quickly if the job ends, both to prevent the cycle of debt that often begins in that few weeks between the last pay cheque and the first benefit cheque, and to give people the reassurance that taking the job in the first place won’t jeopardise their situation further down the line. Whether he can get these large and expensive reforms through the Treasury remains to be seen.

However, his continuing adherence to the idea of sanctions for ‘those who won’t work’ is worrying. We know that even the long-term unemployed want to work, but some face many and complex barriers – lack of training or education, lack of support at the Jobcentre, health or family problems. For some, it takes several cycles through our six month programme before they’re in a position to accept a job. Cutting their benefits after the first cycle will plunge them further into poverty and further from the job market, costing more, and stigmatising where government should be supporting.

Finally, the Work Programme model – whereby charities like ours (and private contractors) take on more of a role in supporting people into work – has good aspects, not least the ‘black box approach’ that would let us design bespoke programmes for individual jobseekers. Yet the signs are that, by making the contracts so big that only large multinational companies can apply, they will lose the unique contribution a charity like ours can make to supporting the long-term unemployed. The system will need to be carefully designed, and properly funded, to make sure this doesn’t happen.

Overall, much of the rhetoric – punishments and stigmatisation aside – sounds promising, but the detail is still not there. At the launch this morning Duncan Smith said he wanted to work with charities like ours to hammer out the detail over the next few months. If this is a genuine offer then we are very willing to help him shape the system so that it best serves the needs of the two thousand jobseekers we see every year, the tens of thousands in Newham, and the millions nationwide.

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Posted in Benefits, Informal Economy, Welfare, Working age poverty | 3 Comments »

Developing an EU platform to address undeclared work

Monday, May 17th, 2010

Amsterdam, a city known for its permissive approach to life, was the venue for a fascinating two day meeting on undeclared work recently. We were invited as the only social partner following our research and campaigns on the informal economy. It was hosted by Regioplan, a research organisation based in the Netherlands, and attended by various bigwigs (mainly from governments) from western European countries, to assess the feasibility of developing an EU platform to address undeclared work.

(more…)

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Posted in Informal Economy, Welfare, Working age poverty, employment | No Comments »

Guest post – welfare reform isn’t rocket science

Wednesday, May 12th, 2010

Jeff Mitchell is director of Clean Slate Training and Employment, supporting people back to work. Before the election he asked candidates from five parties about their plans for welfare reform, and wasn’t impressed with their answers. The challenges he outlines are ones the new government must start grappling with. This was first published on Jeff’s blog

I only had two asks: invest in workless people and deconstruct the benefits trap. I must have been speaking Japanese. There was no response to my points from any of the 5 candidates who took part in the event.

Is this rocket science?

Last year, Clean Slate opened a centre to help job seekers from one of Bristol’s most disadvantaged wards. I figured – and this betrays even my prejudices, and I’ve worked with unemployed people for the past 18 years – that we’d have to drag people in kicking and screaming. But even while we were still measuring up, with just the shop front in place advertising that we would be “Working With You Towards Employment”, people starting coming in looking for help finding work.

Once up and running, Sue, a woman who’d spent the previous 20 years raising a family told me she’d been on a Job Centre Plus programme for 13 weeks and still didn’t have a CV. She hadn’t even known what she wanted to do but once she’d sat down with a Clean Slate worker, she said, and talked about the skills she’d used in bringing up her children, she realised she’d make an excellent carer. Sue felt she’d done her time with kids but set about, there and then, looking for work caring for older people. Once she knew what she wanted to do, the CV followed quickly and it took only two sessions with our staff to leave with one fully completed.

By contrast, I’ve heard that the Department of Work and Pensions desribe unemployed people as “stock”. It’s easier to dehumanise people and treat them as a single entity when it comes to policy. But in Clean Slate’s experience, it’s the opposite that works on the ground.

Numerous job seekers have come to us complaining they’re sick of being assumed to be benefits cheats. They don’t blame the press, they don’t expect any better. But they do resent the fact that that’s how they’re made to feel by Job Centre staff. They feel demeaned, depressed and unworthy of any opportunities to get themselves off the breadline.

Clean Slate is not interested in being yet another sausage machine, churning people through a one size fits all system. Nor are we interested in skimming the cream, helping those needing least help, so we can grab the juiciest financial kick backs from Job Centre Plus. We believe the best hope for overcoming unemployment and worklessness starts and ends with each individual, so we start there. It’s far more rewarding when people like Sue, who have been deactivated by the unemployment system, get switched back on.

So, is it rocket science? Absolutely not. How we make this vital work pay is a harder question. Especially when those who are clamouring for our votes cannot comprehend how a personalised service can be delivered to a mass of 3 million people.

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Posted in Benefits, Welfare, Working age poverty | No Comments »

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