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Olympics must live up to their promise of a rejuvenated east London

Tuesday, July 27th, 2010

Olympicbuilding2The 2012 Olympics – just two years away – were won for east London on the strength of a story about their potential to transform one of the most deprived areas in the UK. The preparations are going well, as the buildings go up on time and within budget, Stratford station readies itself for the arrival of Eurostar, and Europe’s largest urban shopping centre takes shape next door at Westfield. It looks like the games themselves will be a huge success.

The danger, as always, is that those with least to start with – often those that come through the door of Community Links – end up no better off. On the Today programme this morning, Newham’s Mayor Sir Robin Wales spoke up for 18,000 people in Newham who have never had a job, and it was pointed out that so far only 4% of the construction jobs on the Olympic site have gone to previously unemployed east Londoners.

Last week I went to a talk about the Olympics, given by an incredibly enthusiastic Newham Council employee. We were on top of a tower block not far from the site, with a group of young jobseekers on our back-to-work scheme. The views were fantastic, but many of the young people felt like it was a long way away. Shahid told me:

“I’m looking forward to watching it on telly, and coming down to Stratford to see the atmosphere. There’s going to be a lot of different people coming from all over the world – it’ll be nice. Job wise, Jobcentres all talk about it, but there’s not much information. I don’t know what the first step is. The only thing I’ve done is go into Newham volunteers. I haven’t heard of anyone getting a job. It hasn’t had any impact – I’ve got lots of friends and families around this area, I’ve lived here my whole life, and I haven’t got any connections with anyone who’s involved in the Olympics. “

When east London won the bid, we hoped people from Newham would be running the Olympics and running in the Olympics, not just picking up litter. Yet even litter picking is proving an elusive aim. Developers find it hard to recruit and retrain young local people who have often not been employed before. As the Mayor pointed out, this should be a spur to providing more intensive in-work support, overcoming these hurdles, not abandoning Newham’s youngsters altogether. Our recent research with young unemployed people in Newham showed that young people overwhelmingly want to work, but are held back by a lack of jobs and a lack of proper support.

If the new houses being built on the Olympic site are filled with people moving in to the area, and the jobs at Westfield don’t go to local jobseekers, then a once in a generation opportunity will have been lost. Tower Hamlets residents saw almost no gain from the development of Canary Wharf, as the much heralded but deeply unambitious ‘trickle down’ benefits to local people failed to materialise. The rhetoric around the Olympics has been much more positive, but there’s still a way to go before it becomes a reality.

We hope that in the Autumn of 2012, you will we be able to stop every resident in the five Olympic Boroughs, ask them ‘how did the Olympics impact on you?’, and get an enthusiastically positive response – whether it’s a new house, a new job, new shopping opportunities, new attitude to sports and healthy living, or just a new and positive experience. That would be a truly powerful legacy, but there’s a lot of work to do before it’s realised.

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Posted in General, Regeneration | 1 Comment »

Giving Canning Town a LIFT

Monday, July 5th, 2010

LIFT Canning Town Just around the corner from our headquarters building in Canning Town an intriguing new structure has been taking shape behind the hoardings over the last few weeks. Here in east London amid the Olympics building work and other huge regeneration projects we are used to seeing things change. The new building on the site of former council housing is actually a mobile performance venue – basically a big tent  – and provides a temporary home to the London International Festival of Theatre.

For a few weeks this empty patch of ground will be transformed into a venue for a diverse range of drama as well as a full programme of eclectic events stretching from boxing to haircuts by children!

As part of the fun Community Links will be taking over the space for a full day next Monday 12th July.  We will be presenting a Family Fun day with a programme of activity and taster sessions including a chance to get professional advice and help filling in forms; Keep Fit; Pensioners Bingo; Salsa Dance workshop; after-school craft activities for local children and ending up with music and street dance performances from young people in the Youth Zone until 9:00pm

It’s great to have unused bits of urban land put to community use and bringing drama to areas outside the west end of London is to be celebrated. Come and join us at our family fun day next week – or come sooner and take in a show. Highlights this week include free performances of  “She from the Sea” by Zawe Ashton from the Clean Break Company – a theatre company using theatre for personal and political change, working with women whose lives have been affected by the criminal justice system. The programme outlines the performance :

Pearl, Masha and Edlin are trying to move on.  A simple life by the sea is all they need to forget their pasts.  But when a mysterious visitor is washed up, she brings with her a dark history that threatens their new way of life. A decision must be made.   Let her stay or make her swim?

Hooked?  … I might see you there….   7.30pm, 8 July 2010 or 2.30pm & 7.30pm, 9 July 2010. Loads of other interesting and exciting things are happening and it is a great opportunity to experience something new in an unusual setting.

Have a look at the full programme and do drop-in on Monday 12th to join in the  Community Links family fun day.

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Posted in Communication, Innovation, Inspiration, Regeneration | No Comments »

More on Cameron’s Big Society

Monday, April 19th, 2010

We’ve been poring over an excellent piece by Madeleine Bunting in today’s Guardian, not least because it begins with a great description of our Rokeby Community Centre, which Madeleine visited last week.

When she came, we made four points, applicable to any party trying to promote community action, and worth repeating here.

Firstly, recognise that this kind of work is already going on, in places like the Rokeby Centre, and has been for a long time. Community Links has been here 30 years.

Secondly, harnessing mainstream budgets, like welfare or housing, to strengthen communities rather than undermine them, would be far more powerful than making small additional budgets available. One way to do this is to harness the potential for the relationship between those delivering public services and those receiving them.

Thirdly, this kind of action thrives on partnership, between state, business, and the third sector.

And fourthly, it must be properly funded. You need to build fences at the top of the cliff as well as running ambulances at the bottom, and although it’s much easier to withdraw funding from the fences, when budgets are tight it’s even more crucial you keep building them.

What do you think of the Big Society? We’d be interested to hear your views.

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Posted in Attitudes, Community Engagement, Regeneration | 2 Comments »

Should Parliament move to east London?

Friday, February 12th, 2010

MPs have put forward a suggestion that Parliament should move its premises to east London’s ExCel centre. This is just a few minutes away from our base in Canning Town so we asked our staff what they thought, 80% of our staff live locally or are ex-service users.

Here’s what they said:

‘Not sure why ExCel would be considered a location more in touch with real life. It is in many ways more isolated than Westminster.’

‘I think that’s a great idea, especially as Newham, even though the host borough for the Olympics is still one of the poorest boroughs, and the politicians would get a better insight to the area and its problems.’

‘I would strongly disagree due to the strain on local roads, facilities etc. Also, with the constant threat of terrorism I do not like the idea of such high profile figures at the end of my road.’

‘I think it’s a great idea for Parliament to be located in the heart of East London, especially with a backdrop of the recent tarnished media image of Westminster politics & expenses scandals over the last year. The areas of regeneration immediately surrounding the ExCel Centre, such as Canning Town and Newham in general would provide a daily reminder, and accurate snapshot of the array of challenges facing people today. Westminster Palace can be seen to be a location that can often be seen to be its own detached and removed world. In addition there could be marked cost reduction benefits to the tax payer also, and potential to make such a site a sustainable one, perhaps helping to restore some faith in the public that politics and voting is a system one should try to engage with in order to help address society’s problems.’

‘My experience of the Excel centre is that it is a place full of ’suits’ on dubious expenses!!!!!!’

‘I really don’t want them in east London.  We already have enough agro when the biannual DSEI exhibition is held at the Excel.  Then we will have the massive inconvenience of “heightened security” from about April 2011 until the end of the games.  We have permanent armed cops in Royal Docks because of the airport!’

I personally think instead of the Excel centre perhaps some of them should move in with us to see how the real day to day to life is like, see what we have to put up with, I bet half of them would be scared to go out after 6pm. Most of them don’t know what real life is like, with all their pampering up at Whitehall.

There we go again, they want the accommodation in the Olympic village and to be in for 2012……..

“Once the Olympic athletes have left the Village how about turning it into dormitory accommodation for MPs right next to a new Parliament – that way nobody would need to apply for a second home allowance and the security and official transport could all be pooled making a financial saving.”

Apart from the obvious benefit, the creation of a local food outlet other that one long standing bakery to swarm to for lunch, we would have MPs at our doorstep. Would local east London people get more involved in governmental affairs as a result? Would the cynicism and lack of trust that has increased since the MP expenses scandal in the summer gradually disappear (that is why MPs are suggesting this surely?!), probably not.

The Canary Wharf development is a stones throw from Canning Town and has had very little impact on local residents in all the years that is has been there. When asked what impact Canary Wharf has had, our community development team replied that ‘most locals say it is for rich people, there is a stigma to it as it cost millions and it has no place for them, the shops are lovely but far too expensive so its just somewhere some feel them can go for a nice wander around’

If government is trying to find ways to reconnect with the public and be in touch with real life issues to win back that trust they have completely lost then it will take more than packing up and moving location. That is a mis-diagnosis of the problem. We have had political apathy for a long time; in the 2005 election there was an overall voting turnout of 61.4% in the UK, a slight rise in an overall declining trend from previous decades. Last summer’s revelations fed ammunition to turn that apathy to resentment. Parliament needs to changes its practices; get out, listen and take action, not relocate to what is considered less attractive dwellings and adopt exactly the same customs as before. The geography isn’t the problem; it’s the lack of listening to real people. Not just listening for the sake of an election but to take action and do something about it. That will win the hearts and minds of local people and make it worthwhile to plan a trip over to Westminster.

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Posted in Communication, Community Engagement, Regeneration | No Comments »

Welfare Commission: humanising decision making and appeals in the benefits system

Tuesday, February 9th, 2010

Today the Department for Work and Pensions Select Committee publishes its report on decision making and appeals in the benefits system, the headline press coverage reports that overpayments due to error had soared from £400 million in 2000, while overpayments due to fraud and mistakes by claimants dropped. As part of the solution the select Committee is calling for a Welfare Commission to be set up to simplify the benefits system. We welcome this news and believe that any redesign should place a one-to-one service to claimants at its heart; ensuring efficient and humanised service delivery. We have a few specific recommendations for the Commission to consider

  • Reduce the complexity of claim forms,
  • Make crisis loans more accessible and immediate,
  • Addresses the inconsistency of the earnings disregard across all benefits to ensure accidental fraud is not committed resulting in benefits being automatically stopped.

Last year the Community Links advice services were used by a total of 12,400 local people. At our drop-in advice sessions 37.8% were benefits related cases, of which 73% were a result of DWP error. Our advice services continue to be in high demand, services cost several hundred thousand pounds per year – funded by local authorities and the Legal Services Commission. This cost to the tax payer could be dramatically reduced by the simplification of the benefits system and increased competency with the administration process.

Research by AdviceUK in Nottingham reveals that 42% of the demand at advice agencies in the city is ‘failure demand’ – demand caused by failures in the system of public administration. Reducing this would save significant amounts of money and free up advisors to carry out valuable work with clients, supporting them to resolve their long-term problems.

Many of our clients have used our advice services in the past; some have had their benefits mistakenly stopped on more than one occasion. The knock-on effects are increased borrowing and debt, eviction problems and in many cases people falling into the informal economy, working cash-in-hand to cover costs as a last resort. Debt related advice has doubled, and our advisers believe this is in part due to the recession-related rise in claimant figures, and benefits being stopped or delayed as people struggle to find formal work.

Our campaign, Need NOT Greed has been calling for a simplified benefits system. A system which is easier to navigate could help prevent the rise of informal economic activity caused by people struggling to survive poverty. At the launch of the Need NOT Greed campaign in February 2009 Terry Rooney, chair of the DWP select committee said

“There is a treadmill of being in the informal economy out of Need NOT Greed. The striking thing is that the national benefits system is geared up to serve millions, but everybody is an individual – it’s how you can recognise everyone’s needs and requirements. You need a totalitarian system and there are enormous challenges – but ones that need to be faced and met.”

A local campaigner and user of our advice services said

“the system wears you down, I am constantly just surviving. Every time you pick yourself up and try to move forward the system lets you down again. It’s the same old problems for everyone and none of us round here trust it anymore. How can something you don’t trust be able to help you?”

Rising unemployment is increasing demand for welfare benefits at a time when public funding is under severe pressure. Spending time building productive relationships with people using services is time well spent; not an extravagance. These relationships are instrumental to efficient delivery of public services. We hope that a Welfare Commission is established as it is evident that change is necessary – but change must put the needs of the service user at the heart of the system.

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Posted in Benefits, Communication, Informal Economy, News, Regeneration, Research, Welfare, debt, employment | 2 Comments »

How does the media influence public attitudes to people in poverty?

Tuesday, January 12th, 2010

Attitudes to poverty week A few months ago a BBC producer asked if we could put her in touch with people willing to talk to Melanie Phillips about their experience of being unemployed and on benefits. We declined – we didn’t feel we knew anyone in the right position. The second of two episodes aired on Radio 4 yesterday (my review of the first episode here, second episode here).

It did made us think a lot about the role we, as a grassroots charity working in one of the poorer London boroughs, could play in influencing public attitudes to those on benefits, and how we should interact with the media on this issue.

Then we thought we’d draw on the collective wisdom of our readers, and open it up for debate. So for a week starting on 25th January, this blog will be devoted to discussing the importance of the media in influencing public attitudes to poverty. We’ll be commissioning posts from a wide range of contributors – if you’d like to write something, please do get in touch

To get people thinking, and as a brief introduction, here are some assertions. Feel free to disagree.

The media is important because it can influence public opinion. If the media present poor people as scrounging, benefit-cheating, crime-ridden layabouts, people who are not poor might believe that’s the case. If the media present poor people as just like everyone else but trapped by a system and really quite keen to be less poor, then people might believe that instead.

Public opinion is important for the way individuals and government treat those in poverty. If the not-poor 4/5 of the population have a stereotyped and negative view of the poor fifth, they will tend to treat them accordingly – in job interviews, in shops, in the doctor’s surgery, on the street. This helps keep people poor. And if the government believes that a crackdown on benefit cheats would be more popular than a raise in benefit levels, you can guess which they’ll announce. This will also keep people poor.

In the last few years the media has largely misrepresented and stereotyped poor people, in two ways.

1) In documentaries that claim to highlight poverty, but are perceived – very strongly by those featured in them – as a deliberate misrepresentation. This came across clearly at a fascinating event last year (part of JRF’s excellent work on public attitudes), where people with connections to programmes like Rich Kid Poor Kid, or The Tower, highlighted the ways in which they felt the programmes had wronged them and their communities.

2) In news and comment that selectively covers poor people who are also criminals (anti-social behaviour, knife crime, benefit cheats etc). Many people’s only experience of poverty is through the media, and without any coverage of the law-abiding majority of poor people, they are left with the impression that poor equals criminal. The award-winning blogger NightJack controversially called this the problem of the Evil Poor, Neil Robertson made the point that what they really are is the ‘visible poor‘.

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Posted in Attitudes, Communication, Innovation, Regeneration | 1 Comment »

Community Links advises government on hidden economy

Tuesday, January 5th, 2010

HM TreasuryThe formation of a Hidden Economy Advisory Group was announced in last month’s pre-budget report, and now HMRC have released some more details.

Community Links accepted an invitation to be part of the group; we have lobbied for its creation for many years.

As a community organisation based in east London, we have provided support and advice to local people for over 30 years. We soon realised that many of the people accessing our services were working cash-in-hand, or informally, some while on benefits. We realised that most were doing so because the system was not supporting them sufficiently and they needed the money, not because they wanted to defraud the taxpayer. They told us how the benefit system and low-paid work often left them with little choice but to work informally, and how people are exploited as the cash-in-hand jobs available are usually low-paid and insecure. And we discovered that although the majority would have liked to formalise their work, there are innumerable barriers to doing so – low wages, inflexible rules, low benefit rates.

In the last 10 years we have conducted in-depth research into the issue, measuring its extent in boroughs across London, and latterly across the UK, as well as delving deeper into why people work cash-in-hand, how it impacts on them, and how they can formalise. We have built up a reputation as one of the few organisations in the UK with expertise in this area, and in the last two years our Need NOT Greed campaign has approached government, not being afraid to tell them what’s wrong, while offering sometimes radical solutions.

Throughout our work we are motivated by the desire to help people help themselves out of poverty. We believe that in the majority of cases cash-in-hand work keeps people poor, trapping them in low-paid and insecure work, and often shutting off the prospect of better jobs. And so we’re very keen to help shape measures that might allow people to formalise their work, or remove the need for people to work cash-in-hand in the first place. HMRC are motivated by the estimated £3bn in unpaid taxes by those working in the hidden economy, whereas we are motivated by the prospect of a better life for the people coming through our doors every day. In this instance we believe the two aims coincide – the best way to increase tax revenues is to remove the need for cash-in-hand work, and allow those working cash-in-hand to easily formalise.

I look forward to working closely with the group over the next few months. I want to ensure that we do not demonise those working informally but recognise the complex reasons behind their work, and that our practical and policy solutions reflect the lives of those working cash-in-hand across the country.

Our Social Change Series 3: the informal economy provides an overview of our research and recommendations to date.

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Posted in Benefits, Informal Economy, Regeneration, employment | No Comments »

Why aren’t the child poverty and welfare reform bills better aligned?

Friday, November 6th, 2009

A couple of days ago shadow work and pensions minister Andrew Selous mentioned both our work on the informal economy and the community allowance campaign during the committee stage of the Child Poverty bill. It’s always nice to see a bit of lobbying reflected in what politicians say, but it also reveals something of the debate around poverty and welfare reform.

At this stage of the bill’s passage, a small group of MPs is considering every sentence in incredible detail. Yesterday they’d reached the section of the child poverty bill that will make it compulsory for every local authority to assess the needs of children living in poverty in their region. And Andrew Selous’ contribution was about the extent of that assessment.

He was arguing for it to be compulsory to assess not only the family income of the poorest children, and their takeup of benefits and tax credits, but also the extent to which jobs were available and being created in their area, and their ‘family resilience.’

He believes that to beat child poverty we need, above all, ‘more and better jobs’ – ie that getting people off benefits and into work is the best (only?) way to tackle poverty.  A focus on the transition off benefits and into works sounds like the kind of thing that should be in the Welfare Reform Bill – slightly more advanced through parliament, with a focus on coercing people into work that seems far removed from the child poverty bill, with its focus on income level.

It’s good that Selous is trying to force the issue of that transition into the child poverty bill, but seems a missed opportunity that the bills aren’t just better aligned in the first place. He recognises, as we’ve been saying, that “the challenge of getting into work from being out of work is huge. The move from not working and being on benefits into full-time work is an enormous step – sometimes almost a step too far that many people are not able to make in one leap.” Why hasn’t this recognition, particularly during a recession and with rising unemployment, been included in the welfare reform bill?

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Posted in Benefits, Child Poverty, Communication, Informal Economy, Regeneration, Research, Welfare, employment | 1 Comment »

How a roadside chat uncovered a £300,000 scam

Wednesday, September 9th, 2009

London tube by Currybet on flickr

Community Links’ Aaron Barbour is never short of good ideas and his suggestion that I look into informal working on construction sites connected with the Olympics set me off on a really interesting investigation.

Aaron had suggested I look into whether informal working was going on within the massive 2012 construction effort.

First stop was the Olympic stadium, which is easy to get close to but nigh on impossible to access. Electrified fences and closely guarded turn styles keep the workers in and anyone who wants to talk to them out.

After cycling round the Olympic site a couple of times and only managing to speak to a couple of workers, I tried the East London Line extension site – where new bridges and track are being laid between Shoreditch and Dalston to improve links between north, east and south London.

It was much easier to talk to workers here – a lot of guys were hanging about outside the Dalston site, having a cigarette or helping direct traffic around the bottleneck the one way system. The first two I spoke to worked for Sky Blue, an agency which is part of construction giant Carillion, which is running the project along with Balfour Beatty. They were laying concrete along the new line and told me they were being faced with a pay cut from £10 per hour to £7 an hour if they moved on to the next job Sky Blue wanted them to do. One of the men said he was refusing to take the lower paid work but others said they had no choice because there was so little work around.

This pair also mentioned, almost in passing, a gangmaster who had been paying his team of fifeteen Indian workers only a third of what he was collecting for their work. Another worker said this gangmaster, Paul Singh, used to boast in the pub that he was clearing £6000 per week – over £300,000 over the year he was contracted to provide workers.  At least eight other workers confirmed the story and told me which sub-contractor had used the gangmaster.

I knew the Balfour Beatty / Carillion consortium had made a commitment to using local labour as part of the deal which helped them secure the contract, so using labour from a gangmaster – who appeared to have made off with hundreds of taxpayers money – was obviously a big deal.

It turned out the contractor who used the gangmaster didn’t tell Balfour Beatty / Carillion or anyone else about what the guy had been up to, but quietly got rid of him shortly before the contractor’s work on the site was complete.

So the first Transport for London – who have overall responsibility for the site – knew about the scam was when I asked them to respond to the allegation of wrong doing.

TFL first of all said they could not be expected to know how much every worker was being paid, although they admitted they did not know whether or not the workers were getting less than the minimum wage. But after the story had appeared in the Observer, they told the Evening Standard that they were instructing Balfour Beatty / Carillion to carry out a full investigation.

One of the confusing aspects of this affair was the fact that these fifeteen workers had worked for almost a year for much less – perhaps as much as half – than other men around them doing the same concrete laying job. And yet, the contractor had copies of their passports, which TFL says they have seen, so there was nothing to suggest they were illegal workers.

It didn’t make sense. Why would they work for so long without complaining to anyone?

Finding the answer to that question is the subject of the next stage of this investigation. I’ll keep you posted.

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Posted in Regeneration, employment | No Comments »

Community Allowance Pilot Partners Wanted

Tuesday, September 8th, 2009


We (the CREATE Consortium) are looking for three community organisations to pilot the Community Allowance with us. Could you be involved?

Background – the Community Allowance proposal
A Community Allowance would allow benefit claimants to supplement their income without incurring a penalty – this month’s New Start magazine has a useful overview of the idea, which is starting to be picked up by government. We hope to be involved in piloting the idea, and would welcome your involvement.

Under the government’s Right to Bid scheme, any organisation can propose to the Department for Work and Pensions (DWP) a new way of delivering any of its services. We thought this was a good opportunity to work with the DWP to pilot the Community Allowance. We developed a Right to Bid proposal for a £2.2 million pilot programme in 15 areas across the UK, and submitted it in January 2009. In April, they asked us a number of questions about our proposal, and you can read our answers here.

In July 2009 they called us to a meeting where they informed us that the Right to Bid process was looking for much smaller scale pilots. They also said that the outgoing Secretary of State, James Purnell MP, had made it clear that the Community Allowance could not be piloted for people on Income Support or Job Seekers Allowance.

They rejected our bid but asked us to submit another proposal for a smaller scale pilot operating in three areas anywhere in the UK. They also said our bid would stand a greater chance of success if we restricted the people who could participate to those who are on Incapacity Benefit and Employment and Support Allowance.

We asked all the organisations that had already expressed an interest in piloting the Community Allowance if they would be prepared to go ahead on that basis, and over 30 organisations said they would.

Aims of pilots:

  • To test the feasibility and impact of the Community Allowance on participants and their communities in a range of settings across the UK.
  • To capture learning and evidence that could inform further development of the Community Allowance to people on other benefits (e.g. Income Support and Job Seekers Allowance).

Want to be involved in the pilot programme?

We are looking for community organisations from across the UK that are interested in becoming a partner with CREATE in order to run the Community Allowance. We would like to work with organisations that are:

  • Local community based charities, social enterprises or community interest companies
  • Trusted locally, with a track record of working with ‘hard to reach’ people
  • Equipped with the capacity and skills to support the Community Allowance participants
  • Able to generate local paid work (e.g. community research or youth work) or identify and place people in paid work that strengthens their neighbourhood (e.g. School Crossing Patrol)

We’d like these pilots to be in a range of rural and urban areas. In each area we anticipate identifying and working with one or more partners, each of whom would recruit, employ, and support people. We have estimated that in each area the Community Allowance could create around 80 part time jobs.

If you wish to develop a proposal for how your organisation would deliver a Community Allowance pilot programme in your area, please download a proposal form and guidance notes. Completed forms need to be back to the CREATE Consortium by 5pm on 1st October 2009, either to CREATE Consortium, 33 Corsham Street, London N1 6DR or to n.alexander@dta.org.uk

Type of Jobs: Eligible jobs on the Community Allowance would be restricted to those that contribute to strengthening the neighbourhood. This would be defined and refined by the CREATE Consortium over the duration of the pilots through dialogue with the CREATE partners.

Real Time Evaluation: The CREATE Consortium will contract with an independent evaluator to carry out a real time evaluation of the pilot programme.

 Do get in touch on aaron.barbour@community-links.org with any suggestions or questions.

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Posted in Benefits, Community Engagement, Innovation, Regeneration, Welfare, employment | No Comments »

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